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OCOM Probe with Natatech card not sending datat to ME

Jefferson WilsonApr 22 2024

Hello. Not sure if this the correct forum but our support for OCOM 3.3.93.6 and our Napatech card is not sending traffic anymore to ME.

productinfo (v. 2.3.2.21742)
==============================================================================
System: 2.3.2.21742
==============================================================================
Adapter 0 NT20E2-CAP

I have run the following commands to wake it back up on the Napatech card and rebooted the Prob.

/opt/napatech3/bin ntstop.sh
systemctl start acme-napatech-driver.service
systemctl start acme-napatech-service.service

systemctl start pld-rapid.service
systemctl start pld-rat.service

/opt/napatech3/bin/ntstart.sh

From the Web UI it doesn't show any signaling traffic config but shows 2 streams in the media config. It stopped working at the end of March. Our internal team says the monitoring ports are configured correctly.

What are good tests to confirm the Prob is trying to send traffic to the ME?

Thank you.

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Added on Apr 22 2024
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