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OCI Policies

Daniel ZimermanJan 22 2025

Hi,

I'm new to Oracle and this Forum so please bare with me. I am using Postman make calls via Oracle APIs. I set up Postman OCI Credentials with all necessary information but not matter what I try when actually making a call I get the following message in return:

"code": "NotAuthorizedOrNotFound",

"message": "Authorization failed or requested resource not found."

I believe that this has something to do with policies but I can't seem to figure this out. Oracle support has not beet of any help. A ticket has been open for over a month and it seems that my question is so complicated that no one in support can answer.
Any help is greatly appriciated.

Thanks.

Comments

chonewell Nov 12 2024

My Oracle Cloud tenant, cloud account, and secure email have no issues. Why haven't I received my password reset email for Oracle Cloud? This is very strange, and our attempts have not been able to solve the problem. May I ask who I should turn to for help?

L. Fernigrini Nov 12 2024

If your account is a paid one, open a Support ticket.

If it is a Free Tier then you will have to rely on help from the community. Most probable cause that you did not receive the password reset email is that your account has been stolen and the email has been changed.

chonewell Nov 13 2024

Thank you for your reply!
But when I chatted with the online customer service, they told me that my Oracle Cloud tenant, account, and email were all fine. So, there shouldn't be a problem of theft.
I have a free account, but who can I contact on the forum? I can only post, but no one on the forum can view my account permissions, right. I am currently trying to reset MFA, I don't know if it works.
It's quite ridiculous that I have a free account and can't enjoy any services, but how can I become a paid user if I can't log in to my account.

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Added on Jan 22 2025
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