Analytics Software

Hi All,

The sawserver of obiee11.1.1.6 is getting crashed & restarts , with below OS-Application logs , please do help me.

This is happening even when no user accessing the system.


Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
Faulting module name: samemoryallocator864.dll, version: 0.0.0.0, time stamp: 0x4ef10c75
Exception code: 0xc0000005
Fault offset: 0x0000000000004a2d
Faulting process id: 0x143c
Faulting application start time: 0x01cdcd55909c1936
Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\samemoryallocator864.dll
Report Id: 871b1fa1-395b-11e2-968f-782bcb5eddad

Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
Faulting module name: samemoryallocator864.dll, version: 0.0.0.0, time stamp: 0x4ef10c75
Exception code: 0xc0000005
Fault offset: 0x0000000000004a2d
Faulting process id: 0x16fc
Faulting application start time: 0x01cdcd03c297dc6c
Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\samemoryallocator864.dll


Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
Faulting module name: sawlayoutbuilder643r.dll, version: 0.0.0.0, time stamp: 0x4f04b598
Exception code: 0xc0000005
Fault offset: 0x000000000001c1f0
Faulting process id: 0x1f28
Faulting application start time: 0x01cdccfbb7390d3a
Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawlayoutbuilder643r.dll


Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
Faulting module name: sawhttp643r.dll, version: 11.1.1.6, time stamp: 0x4f04a7b7
Exception code: 0xc0000005
Fault offset: 0x0000000000003fe0
Faulting process id: 0x2238
Faulting application start time: 0x01cdccf66076264a
Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawhttp643r.dll


Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
Faulting module name: sawhttp643r.dll, version: 11.1.1.6, time stamp: 0x4f04a7b7
Exception code: 0xc0000005
Fault offset: 0x0000000000003fe0
Faulting process id: 0xda4
Faulting application start time: 0x01cdcce267ee5cfc
Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawhttp643r.dll

Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
Faulting module name: samemoryallocator864.dll, version: 0.0.0.0, time stamp: 0x4ef10c75
Exception code: 0xc0000005
Fault offset: 0x0000000000004a2d
Faulting process id: 0x15f4
Faulting application start time: 0x01cdccda41446083
Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\samemoryallocator864.dll

Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
Faulting module name: samemoryallocator864.dll, version: 0.0.0.0, time stamp: 0x4ef10c75
Exception code: 0xc0000005
Fault offset: 0x0000000000004a2d
Faulting process id: 0xad0
Faulting application start time: 0x01cdccd16d22302c
Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\samemoryallocator864.dll


Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
Faulting module name: sawformatengine643r.dll, version: 0.0.0.0, time stamp: 0x4f04b495
Exception code: 0xc0000005
Fault offset: 0x000000000000fd01
Faulting process id: 0x271c
Faulting application start time: 0x01cdcccb91f2c04d
Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawformatengine643r.dll

Faulting application name: sawserver.exe, version: 11.1.1.6, time stamp: 0x4f04cf3e
Faulting module name: nqutilitygeneric64.dll, version: 0.0.0.0, time stamp: 0x4f050858
Exception code: 0xc0000005
Fault offset: 0x0000000000001602
Faulting process id: 0x2210
Faulting application start time: 0x01cdcc96f63fae17
Faulting application path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\web\bin\sawserver.exe
Faulting module path: D:\INSTALL_TOP\Oracle_BI1\bifoundation\server\bin\nqutilitygeneric64.dll
Report Id: dd9d4091-389c-11e2-968f-782bcb5eddad



Thanks,
Kumar.