Hi Team,
We’ve recently installed Oracle Banking Digital Experience (OBDX) 22.1 and are integrating it with Flexcube UBS 14.7.
We’ve established the integration and connectivity between OBDX and FCUBS is in place. However, we are facing an issue when trying to onboard a retail user.
The system throws the following error:
“Party ID not found”
We have already verified that the Party ID exists in Flexcube. We’ve also:
- Checked the logs on both OBDX and FCUBS sides – nothing conclusive found.
- Ensured that all configurations and setups are correctly done.
- Confirmed that the data is being pulled from the backend, but it's not reflecting on the front end.
Has anyone faced a similar issue? Any guidance or troubleshooting steps would be greatly appreciated