Integration

OAS - 10.1.3.4.0

We are running out of Heap memory and seeing lots of full GC and out of memory events

Verbose GC is on.

Users don't know what they are doing to cause this

We have 30-40 users per server and 1.5 GB heap memory allocated


There are no other applications on the machine. Only the PRD instance with 1.5 GB allocated to the JVM. We do not have any issue with memory on the server and we could increase the heap but we dont want to go over the 1.5 GB since that is what I understood to be the high end of what is recommended. we only have 30-40 users on each machine. There are 8 servers and a typical heavy usage day we may have 1 or two machines that have the out of memory or continuous full GC in the logs. When this occurs the phones light up with the people on that machine experiencing slowness.

below is an example of what we see in a file created in the OPMN log folder on the JAS server then this occurs. I think this is the log created when Verbose GC is turned on. I can send you the full log or anything else you need. Thanks

1194751K->1187561K(1365376K), 4.6044738 secs]
java.lang.OutOfMemoryError: GC overhead limit exceeded
Dumping heap to java_pid10644.hprof ...
[Full GC 1194751K->1188321K(1365376K), 4.7488200 secs]
Heap dump file created [1326230812 bytes in 47.602 secs]
[Full GC 1194751K->1177641K(1365376K), 5.6128944 secs]
[Full GC 1194751K->986239K(1365376K), 4.6376179 secs]
[Full GC 1156991K->991906K(1365376K), 4.5989155 secs]
[Full GC 1162658K->1008331K(1365376K), 4.1139016 secs]
[Full GC 1179083K->970476K(1365376K), 4.9670050 secs]
[GC 1141228K->990237K(1365376K), 0.0561096 secs]
[GC 1160989K->1012405K(1365376K), 0.0920553 secs]
[Full GC 1012405K->1012274K(1365376K), 4.1170216 secs]
[Full GC 1183026K->1032000K(1365376K), 4.4166454 secs]
[Full GC 1194739K->1061736K(1365376K), 4.4009954 secs]
[Full GC 1194739K->1056175K(1365376K), 5.1124431 secs]
[Full GC 1194752K->1079807K(1365376K), 4.5160851 secs]

in addition to the 'overhead limit exceded' we also will see :


[Full GC 1194751K->1194751K(1365376K), 4.6785776 secs]
[Full GC 1194751K->1188062K(1365376K), 5.4413659 secs]
[Full GC 1194751K->1194751K(1365376K), 4.5800033 secs]
[Full GC 1194751K->1194751K(1365376K), 4.4951213 secs]
[Full GC 1194751K->1194751K(1365376K), 4.5227857 secs]
[Full GC 1194751K->1171773K(1365376K), 5.5696274 secs]
11/07/25 11:07:04 java.lang.OutOfMemoryError: Java heap space
[Full GC 1194751K->1183306K(1365376K), 4.5841678 secs]
[Full GC 1194751K->1184329K(1365376K), 4.5469164 secs]
[Full GC 1194751K->1184831K(1365376K), 4.6415273 secs]
[Full GC 1194751K->1174738K(1365376K), 5.3647290 secs]
[Full GC 1194751K->1183878K(1365376K), 4.5660217 secs]
[Full GC 1194751K->1184651K(1365376K), 4.5619460 secs]
[Full GC 1194751K->1185795K(1365376K), 4.4341158 secs]