We have installed siebel server (V25.5) and completed configuration.
After that installed siebel tools.
But when we try to login to siebel tools getting below error:
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An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.(SBL-DAT-00565)
Also in the tools log below error is there:
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GenericLog GenericError 1 00000002682f2580:0 2025-05-22 20:36:50 Start object definition loading.
ObjMgrLog Error 1 00000002682f2580:0 2025-05-22 20:36:51 (oracon.cpp (5069)) SBL-DBC-00107: An Oracle database error has occurred.
Please continue or ask your systems administrator to check your application configuration if the problem persists.
GenericLog GenericError 1 00000002682f2580:0 2025-05-22 20:36:51 (secmgr.cpp (2871) err=4597538 sys=127) SBL-SEC-10018: An Oracle database error has occurred.
Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DBC-00107)
ORA-12154: TNS:could not resolve the connect identifier specified
GenericLog GenericError 1 00000002682f2580:0 2025-05-22 20:36:51 (secmgr.cpp (2943) err=4597521 sys=0) SBL-SEC-10001: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
We have copied tnsnames.ora and sqlnet from DB home to “siebel\tools\oracledbclient\network\admin” .. Also this path is there in PATH environment variable.
We are able to connect sqlplus and also able siebel smc…
Can someone please have a look into this issue??
Thank You..