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Not able to login Oracle Store Inventory Management application after new installation

User_J8ZKGMay 3 2021

Hello,
I am not able to login with any user on Oracle Store Inventory Management application after the new installation.
we have configured LDAP for user authentication.
attached error image i am getting.
error.JPGusers are already available in LDAP
other applications (RMS,REIM) are able to authenticate using the same LDAP configuration.

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Added on May 3 2021
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