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No pilot found for text/html

187538Dec 5 2002

We just shipped our product containing Oracle Help for Java v. 4.1.12. We have a customer running Win2000 complaining that he can't view any of the help content. He gets the message "No pilot found for text/html" in the text pane. Other than that, his system seems to be configured correctly. Does anybody have any ideas as to what might be causing this? We haven't been able to re-create the error message here at all. (As a side note, we install all help files locally, encapsulated in a JAR file)

Jeff Beal
Documentation Tools Specialist
ANSYS, Inc.
jeff.beal@ansys.com

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Locked on Jan 6 2003

Added on Dec 5 2002

#oracle-help-technologies

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