Hello,
The NMS Java login dialog interface picks the user ID from the windows login and the password field is blank for user to put in. It happened now and then that user did not realise that the CAPS Lock was on and certainly the login would fail with the “right” password from the user's brain. When CAPS Lock is on, users still see lower case ID even when a user tries to type in user ID which is actually in upper case without user's awareness. The password user put in will be case different from what the user thought in their brain. With this login screen behaviour, sometime the user ID even got locked when CAPS Lock is on, since the user might try three or more times.
On FlexOpt, the behavior is different.
- The user ID is not filled by NMS with the windows login ID
- If CAPS Locak is on, the user name/ID field will reflect that and user would realize that the CAPS Lock is one before the user put in the password value
With the above scenarios, for the JAVA Login Dialog, could the interface be enhanced to warn/indicate that CAPS Lock is on? This will prevent users from login failure or even account locked.
Thanks and regards
Frank