New user created doesn't see any data in reports
Hello Everyone,
I am using Hyperion Planning 11.1.2.1. I have a problem when i created a new user in the system via Shared Services. The reports are Reporting and Analysis reports.
I duplicated a current user in the system and applied the same groups and provisions. However, the new user cannot view any data in the reports. The current user however is able to do so. I am quite literally puzzled.
The existing user has been given the "Planner" provision. Further, the existing user has dimension security applied as well. This works fine with the existing user, as when i log in as the existing user, the data is available only to the groups and dimensions he has been assigned to. But when I apply the same groups and provisions to the newly created user, I get absolutely no data though i can see the report.
But if I apply the Essbase Cluster: Administrator provision to the new user, all the data is viewable in the reports irrespective of the dimension security.
I would appreciate some help urgently to get this matter resolved.
Regards