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MS Word 2007 Problem: Could not Change Doc Template

767678Aug 18 2010 — edited Sep 3 2010
I started getting an error when I open a rules document through OPM. The document usually opens ok, but OPM gives the error "Oracle Policy Modeling was unable to open the document as an error occurred with MicroSoft Word: Could not change document template.

Usually, I can work in the document with no problems, but sometimes when I do the compile of the document that got this message, the compile and save works, but then Word crashes. The compiled document is available through OPM, but it thinks the document needs to be compiled on a build. I've learned to continue without compiling, otherwise Word will crash again.

Other times, the document compiles just fine with no problems with Word.

Occasionally, Word loses the Add-ins list. I've figured out how to attach it again.

Everything was fine until about 2 weeks ago. The only difference I can think of is that Word did an automatic update. I uninstalled and reinstalled OPM, but it hasn't made a difference.

I'm running OPM 10.1.0.27 on XT.

Any ideas? Thanks,
Terry
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Locked on Oct 1 2010
Added on Aug 18 2010
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