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Modify event handler is not triggering in OIM ps3

3403472May 7 2018 — edited May 8 2018

Hi,

We are using OIM 11gR2PS3 . We have one modify event handler which will get triggered if there is any update operation triggered for the user. Some times this event handler is not triggering and we could see below error in logs. We assume that after password reset in OIM this issue occurs and not sure what this task does "RevokeResourcesOnDeProvisionedDate : FAILED ". anyone come across such issues?

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<May 7, 2018 6:02:49 PM HKT> <Error> <oracle.iam.platform.kernel.impl> <BEA-000000> <Kernel Information: {0}

oracle.iam.platform.kernel.EventFailedException: oracle.iam.platform.authz.exception.AccessDeniedException: java.lang.RuntimeException: Unable to populate the self-capa

bilities for User :null

        at oracle.iam.transUI.impl.handlers.user.RevokeUsrResources.performAction(RevokeUsrResources.java:124)

        at oracle.iam.transUI.impl.handlers.user.RevokeUsrResources.execute(RevokeUsrResources.java:58)

        at oracle.iam.platform.kernel.impl.OIMEvent.executeHandlers(OIMEvent.java:224)

        at oracle.iam.platform.kernel.impl.MonitoredOIMEvent.invokeExecuteHandler(MonitoredOIMEvent.java:99)

        at oracle.iam.platform.kernel.impl.MonitoredOIMEvent.executeHandlers(MonitoredOIMEvent.java:69)

        at oracle.iam.platform.kernel.impl.OIMEvent.execute(OIMEvent.java:157)

        at oracle.iam.platform.kernel.impl.ProcessImpl.executeStage(ProcessImpl.java:223)

        at oracle.iam.platform.kernel.impl.OIMProcess.doStageExecution(OIMProcess.java:65)

        at oracle.iam.platform.kernel.impl.ProcessImpl.execute(ProcessImpl.java:182)

        at oracle.iam.platform.kernel.impl.MonitoredOIMProcess.execute(MonitoredOIMProcess.java:33)

        at oracle.iam.platform.kernel.impl.Utils.manageSyncProcessing(Utils.java:73)

        at oracle.iam.platform.kernel.impl.OrchestrationEngineImpl.doProcessing(OrchestrationEngineImpl.java:357)

        at oracle.iam.platform.kernel.impl.OrchestrationEngineImpl.orchestrate(OrchestrationEngineImpl.java:349)

        at oracle.iam.platform.k

oracle.iam.identity.usermgmt.impl.handlers.modify.ModifyUserFinalizationHandler@67a81c97 result:null execTime :nullms

OutOfBand Handler List:

event:Id 18579700 name UserPostProcessFailedHandler operation:ANY class:oracle.iam.identity.usermgmt.impl.handlers.UserFailedHandler sync:true status:COMPLETED stage:POSTFAILED order:1000000 transactional:false event: handlerClass:oracle.iam.identity.usermgmt.impl.handlers.UserFailedHandler handler:oracle.iam.identity.usermgmt.impl.handlers.UserFailedHandler@4ded32ab result:{"response":"COMPENSATE"} execTime :nullms invokeWithResult:null>

<May 7, 2018 6:02:49 PM HKT> <Warning> <oracle.iam.platform.kernel.impl> <BEA-000000> <Kernel Information:

====================================

Flow for Process Id 18579699 name 69dded9f-b09a-400a-8ccc-f3a93a338019

Status : ACTIVE

Id 1 name ModifyUserValidationHandler : COMPLETED

Id 2 name GetCurrentUser : COMPLETED

Id 3 name ModifyUserPreProcessHandler : COMPLETED

Id 4 name UserModifyPasswordPolicyPreProcessHandler : COMPLETED

Id 5 name CustomPreProcessHandler : COMPLETED

Id 6 name ModifyUserActionHandler : COMPLETED

Id 7 name UserAuditHandler : COMPLETED

Id 8 name LwUserAuditHandler : COMPLETED

Id 9 name GenerateEmailIDUpdate : COMPLETED

Id 10 name TriggerUserProcesses : COMPLETED

Id 11 name ModifyUserOrgChangeCalculator : COMPLETED

Id 12 name ModifyUserPostProcessActionHandler : COMPLETED

Id 13 name UserAdminRoleAutoGrantHandler : COMPLETED

Id 14 name RevokeResourcesOnDeProvisionedDate : FAILED

Status : FAILED

Id 18579700 name UserPostProcessFailedHandler : COMPLETED

Id 18579701 name ModifyUserFinalizationHandler : COMPLETED

Id 14 name RevokeResourcesOnDeProvisionedDate : COMPENSATED

Id 13 name UserAdminRoleAutoGrantHandler : COMPENSATED

Id 12 name ModifyUserPostProcessActionHandler : COMPENSATED

Id 11 name ModifyUserOrgChangeCalculator : COMPENSATED

Id 10 name TriggerUserProcesses : COMPENSATED

Id 9 name GenerateEmailIDUpdate : COMPENSATED

Id 6 name ModifyUserActionHandler : COMPENSATED

Id 5 name CustomPreProcessHandler : COMPENSATED

Id 4 name UserModifyPasswordPolicyPreProcessHandler : COMPENSATED

Id 3 name ModifyUserPreProcessHandler : COMPENSATED

Id 2 name GetCurrentUser : COMPENSATED

Status : COMPENSATED

====================================

>

<May 7, 2018 6:02:49 PM HKT> <Error> <oracle.iam.platform.utils> <BEA-000000> <An error occurred while loading the parent resource bundle oracle.iam.selfservice.resources.Logging>

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Locked on Jun 5 2018
Added on May 7 2018
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