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MMAN: terminating instance due to error 472

User_PT6OPMay 28 2014 — edited May 28 2014

Hello all,

Today our DB crashed with the below error  in alert log running on linux 4.6 db : 10.2.0.3.0 (32bit)

Completed checkpoint up to RBA [0x1730.2.10], SCN: 5979396038739

Wed May 28 08:56:31 2014

Errors in file /oracle/clndb/10.2.0/admin/PROD_damacdb/udump/TESTcln_ora_6562.trc:

ORA-07445: exception encountered: core dump [kokcup()+97] [SIGSEGV] [Address not mapped to object] [0xC000095D] [] []

Wed May 28 08:56:32 2014

Errors in file /oracle/clndb/10.2.0/admin/PROD_damacdb/udump/TESTcln_ora_6562.trc:

ORA-07445: exception encountered: core dump [kghssgmm()+83] [SIGFPE] [Integer divide by zero] [0xAD03465] [] []

ORA-07445: exception encountered: core dump [kokcup()+97] [SIGSEGV] [Address not mapped to object] [0xC000095D] [] []

Wed May 28 08:59:55 2014

Beginning log switch checkpoint up to RBA [0x1731.2.10], SCN: 5979396047597

Thread 1 advanced to log sequence 5937

  Current log# 2 seq# 5937 mem# 0: /d02/clndata/log02a.dbf

  Current log# 2 seq# 5937 mem# 1: /d02/clndata/log02b.dbf

Wed May 28 09:02:25 2014

Errors in file /oracle/clndb/10.2.0/admin/PROD_damacdb/udump/TESTcln_ora_2032.trc:

ORA-07445: exception encountered: core dump [kghupr_flg()+551] [SIGSEGV] [Address not mapped to object] [0x10] [] []

Wed May 28 09:02:49 2014

Errors in file /oracle/clndb/10.2.0/admin/PROD_damacdb/bdump/TESTcln_pmon_23066.trc:

ORA-07445: exception encountered: core dump [kghupr_flg()+551] [SIGSEGV] [Address not mapped to object] [0x10] [] []

Wed May 28 09:02:54 2014

MMAN: terminating instance due to error 472

Instance terminated by MMAN, pid = 23070

Wed May 28 09:08:01 2014

Starting ORACLE instance (normal)

Wed May 28 09:08:01 2014

System parameter db_block_buffers enabled without VLM on.

LICENSE_MAX_SESSION = 0

LICENSE_SESSIONS_WARNING = 0

Picked latch-free SCN scheme 2

Using LOG_ARCHIVE_DEST_1 parameter default value as /oracle/clndb/10.2.0/dbs/arch

Autotune of undo retention is turned on.

IMODE=BR

ILAT =220

LICENSE_MAX_USERS = 0

SYS auditing is enabled

ksdpec: called for event 13740 prior to event group initialization

Starting up ORACLE RDBMS Version: 10.2.0.3.0.

System parameters with non-default values:

  _trace_files_public      = FALSE

  processes                = 1000

  sessions                 = 2000

  timed_statistics         = TRUE

  resource_limit           = TRUE

  shared_pool_size         = 838860800

streams_pool_size        = 50331648

  shared_pool_reserved_size= 83886080

  nls_language             = american

  nls_territory            = america

  nls_sort                 = binary

  nls_date_format          = DD-MON-RR

  nls_numeric_characters   = .,

  nls_comp                 = binary

  nls_length_semantics     = BYTE

  resource_manager_plan    = INTERNAL_PLAN

  control_files            = /d02/clndata/cntrl01.dbf, /d02/clndata/cntrl02.dbf, /d02/clndata/cntrl03.dbf

  db_block_buffers         = 150000

  db_block_checksum        = TRUE

  db_block_size            = 8192

  compatible               = 10.2.0

  log_buffer               = 15276032

  log_checkpoint_interval  = 100000

  log_checkpoint_timeout   = 1200

  db_files                 = 550

  db_file_multiblock_read_count= 8

  log_checkpoints_to_alert = TRUE

  dml_locks                = 10000

  undo_management          = AUTO

  undo_tablespace          = APPS_UNDOTS1

  undo_retention           = 7200

  db_block_checking        = FALSE

O7_DICTIONARY_ACCESSIBILITY= FALSE

  remote_login_passwordfile= NONE

  audit_sys_operations     = TRUE

  session_cached_cursors   = 1200

  utl_file_dir             = /usr/tmp, /oracle/clndb/10.2.0/appsutil/outbound/PROD_damacdb

  plsql_code_type          = INTERPRETED

  plsql_optimize_level     = 2

  job_queue_processes      = 2

  _system_trig_enabled     = TRUE

  cursor_sharing           = EXACT

  parallel_min_servers     = 0

  parallel_max_servers     = 8

  background_dump_dest     = /oracle/clndb/10.2.0/admin/PROD_damacdb/bdump

  user_dump_dest           = /oracle/clndb/10.2.0/admin/PROD_damacdb/udump

  max_dump_file_size       = 20480

  core_dump_dest           = /oracle/clndb/10.2.0/admin/PROD_damacdb/cdump

  session_max_open_files   = 20

  db_name                  = TESTCLN

  open_cursors             = 1500

  os_authent_prefix        =

  _sort_elimination_cost_ratio= 5

  sql92_security           = TRUE

  _b_tree_bitmap_plans     = FALSE

  _fast_full_scan_enabled  = FALSE

  _sqlexec_progression_cost= 2147483647

  _like_with_bind_as_equality= TRUE

  pga_aggregate_target     = 4194304000 

workarea_size_policy     = AUTO

  aq_tm_processes          = 1

PMON started with pid=2, OS id=4457

PSP0 started with pid=3, OS id=4459

MMAN started with pid=4, OS id=4461

DBW0 started with pid=5, OS id=4464

LGWR started with pid=6, OS id=4466

CKPT started with pid=7, OS id=4468

SMON started with pid=8, OS id=4470

RECO started with pid=9, OS id=4472

CJQ0 started with pid=10, OS id=4474

MMON started with pid=11, OS id=4476

MMNL started with pid=12, OS id=4478

Wed May 28 09:08:03 2014

ALTER DATABASE   MOUNT

Wed May 28 09:08:07 2014

Setting recovery target incarnation to 2

Wed May 28 09:08:07 2014

Successful mount of redo thread 1, with mount id 3266286451

Wed May 28 09:08:07 2014

Database mounted in Exclusive Mode

Completed: ALTER DATABASE   MOUNT

Wed May 28 09:08:07 2014

ALTER DATABASE OPEN

Wed May 28 09:08:08 2014

Beginning crash recovery of 1 threads

parallel recovery started with 3 processes

Wed May 28 09:08:09 2014

Started redo scan

Wed May 28 09:08:09 2014

Completed redo scan

5831 redo blocks read, 402 data blocks need recovery

Wed May 28 09:08:09 2014

Started redo application at

Thread 1: logseq 5936, block 8590

Wed May 28 09:08:09 2014

Recovery of Online Redo Log: Thread 1 Group 1 Seq 5936 Reading mem 0

  Mem# 0: /d02/clndata/log01a.dbf

  Mem# 1: /d02/clndata/log01b.dbf

Wed May 28 09:08:10 2014

Recovery of Online Redo Log: Thread 1 Group 2 Seq 5937 Reading mem 0

  Mem# 0: /d02/clndata/log02a.dbf

  Mem# 1: /d02/clndata/log02b.dbf

Wed May 28 09:08:10 2014

Completed redo application

Wed May 28 09:08:10 2014

Completed crash recovery at

Thread 1: logseq 5937, block 4026, scn 5979396068960

402 data blocks read, 387 data blocks written, 5831 redo blocks read

Wed May 28 09:08:11 2014

Thread 1 advanced to log sequence 5938

Thread 1 opened at log sequence 5938

  Current log# 1 seq# 5938 mem# 0: /d02/clndata/log01a.dbf

  Current log# 1 seq# 5938 mem# 1: /d02/clndata/log01b.dbf

Successful open of redo thread 1

Wed May 28 09:08:11 2014

MTTR advisory is disabled because FAST_START_MTTR_TARGET is not set

Wed May 28 09:08:11 2014

Incremental checkpoint up to RBA [0x1732.3.0], current log tail at RBA [0x1732.3.0]

Wed May 28 09:08:13 2014

Successfully onlined Undo Tablespace 368.

Wed May 28 09:08:13 2014

SMON: enabling tx recovery

Wed May 28 09:08:13 2014

Database Characterset is UTF8

replication_dependency_tracking turned off (no async multimaster replication found)

Starting background process QMNC

QMNC started with pid=17, OS id=4490

Wed May 28 09:09:16 2014

Completed: ALTER DATABASE OPEN

Trace file

/oracle/clndb/10.2.0/admin/PROD_damacdb/udump/TESTcln_ora_6562.trc

Oracle Database 10g Enterprise Edition Release 10.2.0.3.0 - Production

With the Partitioning, OLAP and Data Mining options

ORACLE_HOME = /oracle/clndb/10.2.0

System name:    Linux

Node name:      TESTclonedb.damacerp.com

Release:        2.6.9-67.ELsmp

Version:        #1 SMP Wed Nov 7 13:58:04 EST 2007

Machine:        i686

Instance name: TESTCLN

Redo thread mounted by this instance: 1

Oracle process number: 317

Unix process pid: 6562, image: oracleTESTCLN@TESTclonedb.damacerp.com

*** 2014-05-28 08:56:31.820

*** ACTION NAME:(9287) 2014-05-28 08:56:31.696

*** MODULE NAME:(xdo.oa.template.server.TemplatesAM:R) 2014-05-28 08:56:31.696

*** SERVICE NAME:(TESTCLN) 2014-05-28 08:56:31.696

*** SESSION ID:(1783.20135) 2014-05-28 08:56:31.696

Exception signal: 11 (SIGSEGV), code: 1 (Address not mapped to object), addr: 0xc000095d, PC: [0x98b338b, kokcup()+97]

Registers:

%eax: 0x00000000 %ebx: 0x794034b4 %ecx: 0x794034b4

%edx: 0xc0000929 %edi: 0x0cd3a9e0 %esi: 0xb72da9e8

%esp: 0xbfffb9dc %ebp: 0xbfffb9e8 %eip: 0x098b338b

%efl: 0x00210246

  kokcup()+86 (0x98b3380) mov 0x24(%ebx),%edx

  kokcup()+89 (0x98b3383) testb $0x1,%dl

  kokcup()+94 (0x98b3388) mov 0x18(%ebx),%edx

> kokcup()+97 (0x98b338b) movzw 0x34(%edx),%edx

  kokcup()+101 (0x98b338f) test %edx,%edx

  kokcup()+103 (0x98b3391) je 0x98b33a8

  kokcup()+105 (0x98b3393) cmp $0xffff,%edx

  kokcup()+111 (0x98b3399) jge 0x98b33a8

*** 2014-05-28 08:56:31.832

ksedmp: internal or fatal error

ORA-07445: exception encountered: core dump [kokcup()+97] [SIGSEGV] [Address not mapped to object] [0xC000095D] [] []

----- Call Stack Trace -----

calling              call     entry                argument values in hex

location             type     point                (? means dubious value)

-------------------- -------- -------------------- ----------------------------

ksedst()+27          call     ksedst1()            1 ? 1 ?

ksedmp()+557         call     ksedst()             1 ? 8168F10 ? B748BF3C ?

                                                   B80650 ? 10 ? B7491A90 ?

ssexhd()+882         call     ksedmp()             3 ? 98B338B ? 636B6F6B ?

                                                   29287075 ? 37392B ? 0 ?

kokcup()+97          signal   00000000             B ? B748DC90 ? B748DD10 ?

kocdsfr()+460        call     00000000             CD3A9E0 ? B72DA9E8 ? 1 ?

                                                   B71627C8 ? B716152C ?

                                                   CCEAB18 ?

This post has been answered by Suntrupth on May 28 2014
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