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Micros POS IDN Printer SetUp(Series Connection)

3349732Nov 7 2017 — edited Nov 7 2017

Good Day to All. Hoping someone could help me on this issue

Printers are connected on a series connection. Please see attached file.

EMC 9700 version 4.0

PrinterA - Receipt   -  DipSwitch 4

PrinterB - Cold Kitchen  -  DipSwitch 3

PrinterC - Hot Kitchen -  -  DipSwitch 3 , 4

PrinterD - Pastry Kitchen -  -  DipSwitch 2

PrinterC is not printing. all items for PrinterC will be printed in PrinterA.  Tried Swapping the printer and cables and is working fine. Support seems having trouble fixing the issue. Maybe the community will be able to assist me on this.   Only PrinterC is having issue.

Thank You.

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