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Lost Access to Oracle Cloud - Accidentally Deleted MFA Site from Google Authenticator

Prabhjot SinghMay 29 2024

Hi everyone,

I'm reaching out for some assistance with accessing my Oracle Cloud account. Unfortunately, I'm locked out due to a mistake with the Multi-Factor Authentication (MFA) setup.

The Situation:

I accidentally deleted the Oracle Cloud site from the Google Authenticator app on my phone.
This means I no longer have access to the one-time codes needed for MFA login.

I Contacted Support:

I reached out to Oracle Cloud customer support via chat to see if they could reset my MFA. Unfortunately, they were unable to do so on their end.

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Added on May 29 2024
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