Hi,
As this is a budget cycle, lot of business users are running the business rules attached to the forms and tasklists. As the same business rules are triggered by multiple users it is getting into Hung state sometime. We used to kill the Business Rule from the Job Console in the front end of Planning. Interestingly this week, though we killed the sessions from front end, when we query the backend table, some BRs are still running. Because of this our security refresh job got failed. We used to do complete service refresh on Weekends only.
But after the service refresh again BRs are run by the users and the same issue repeats. Please help me in this regard.
Regards,
Rajesh Kannan