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Liferay Counter Service database connection timeout

951672Sep 3 2014 — edited Sep 4 2014

Hello,

We are using OEID 2.4 version , the issue is that database connection between studio and the liferay db (SQL Server) was dropped when the SQL Server database is restarted or bounced . After then, users cannot login to Endeca studio application. To resolve the issue we are manually bouncing the Studio to re-establish the connection. Is there any workaround to fix this issue.

Please could you give your suggestions as early as possible, we are looking for the solution urgently. Any help is highly appreciated.

Thanks,

Laxmana

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Locked on Oct 2 2014

Added on Sep 3 2014

#business-intelligence-applications, #endeca-information-discovery, #information-discovery

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