Letter Templates configured as Special Extracts lose the current capability of Pre / Post processing algorithms. This results in inconsistent output depending on the Pre / Post processing algorithms, the only solution is to create a CM batch process the runs before/after the Letter Extract batch.
The impact of this change would:
- Reduce redundant custom development
- Reduce the batch run time window for letter extracts
- Resolve inconsistent output on Normal vs Special Extract letter extract output
There are at least 2 utility companies facing this issue, if not more