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Left tree panel missing

MikeAtOrakleMar 14 2014 — edited Mar 17 2014

Hello,

I'm new to WCS and have run into an issue with the Admin interface. The left panel is empty on the Admin interface (but not on the contributor interface).

This is a brand new installation, hosted on Windows 2008, Tomcat 7.0.52.  Database is SQL server 2008.

I've installed the sample avisports site.

I was able to create new users and roles in the WEM Admin. I did verify that fwadmin is assigned the following roles on the avisports site: GeneralAdmin, ConnectorAdmin, Reviewer, MobileSitesDeveloper, Writer, SiteAdmin, SitesUser, AdvancedUser, Editor_In_Chief, WorkflowAdmin

I then logged in as fwadmin.  The admin App on the Avisports site gives me the option to create new items, but to the left of that where it should display the Tree Panel, it is completely blank.

I've tried three different browsers, IE9, Firefox, Chrome, and they all exhibit the same behavior.

I've got Java (TM) Platform SE 7 installed and enabled.

I tried accessing the server remotely (i.e., from my laptop, http://servername:8080/cs/)

as well as directly on the server (i.e., http://localhost:8080/cs/)

Just for kicks, I also tried installing the jumpstart kit on my local machine, and hitting THAT instance, logged in as fwadmin.  Same result.

I noticed a few other threads on the subject, but they all seem to refer to Java being disabled, which is not the case here.

For example, https://community.oracle.com/message/11289653#11289653

I even tried uninstalling the 64 bit version of java and installing the 32 bit version, however that did not fix the issue.

I did use the Java verify version app and it tells me everything is fine (that I have the correct version of java installed).

Am i missing something?

Thanks,

Mike

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Locked on Apr 14 2014
Added on Mar 14 2014
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