Hi,
Background
We had our app launching in our client's site using dev domain previously.
The application was already configured by following the steps to configure SMART applications in Powerchart.
Since our client has switched to using a build domain (a different tenant id), we are now trying to launch the application and followed the same steps.
The URL is as follows: <url>https://smart.sandboxcerner.com/smart/apps/<tenant-id>?PAT_PersonId=$PAT_PersonId$
However, we are getting a HTTP 404 error when a user with access is trying to launch the app from the Cerner Powerchart.
The above URL with the build tenant-id returns the 404 error.
Questions
- Are we missing any steps to get the app launched correctly in the new build domain?
- Do we need access to the Millennium platform to be able to use the application launch urls?
Please let us know what we could do to help debug this issue.
Thanks,
Sheryl