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Java JRE not starting with Error: loading: msvcr100.dll

user5384956Mar 2 2016 — edited Mar 25 2016

JRE version

java version "1.7.0_45"

Java(TM) SE Runtime Environment (build 1.7.0_45-b18)

Java HotSpot(TM) Client VM (build 24.45-b08, mixed mode)

O/S; Windows 7 32 bit

3G RAM

I have a Java application that runs as a service using Java Service Wrapper (JSW) and it will start normally and run as expected. The account used for the service is Local System

However occasionally after a reboot the service will fail to start and the wrapper logs show this

STATUS | wrapper  | 2016/02/19 13:34:36 | Launching a JVM...

ERROR  | wrapper  | 2016/02/19 13:34:39 | JVM exited while loading the application.

INFO   | jvm 1    | 2016/02/19 13:34:39 | Error: loading: C:\app\jre\bin\msvcr100.dll

INFO   | jvm 1    | 2016/02/19 13:34:39 | Error: loading: C:\app\jre\bin\client\jvm.dll

If I try to run Java.exe -version from the C:\folder\jre\bin\ folder in a command window I see the same Error: Loading: Messages.

Permissions on the files do not change between reboots nor does the account that the service runs under changes.

Symantec Endpoint Encryption is also on the PC

Any suggestions on what the cause could be?

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