Iwc addressbook problem
807574Mar 5 2009 — edited Feb 10 2020Hi every one,
I'm running CommSuite 6 U1.
I have convergence deployed inside App Server 9.1 U2 running on two X86 Solaris 10 server.
Sometimes i have a strange (because is randomic) problem when i try to login in convergence for the first time with a new user account (Created with DA) and i can't login with the java icon that remain locked at "addressbook 75%"
The problem seems to be in personal addressbook entries creation.
From iwc logs i can see it can't create and find correct addressbook entries for the user.
When i add these entries manually convergence run fine.
Following the IWC logs
AUTH: INFO from com.sun.comms.client.security.auth.modules.impl.SunLDAPLoginModule Thread httpSSLWorkerThread-80-7 at 2009-03-05 12:45:12,203 - Loaded UG LDAP pool...
AUTH: INFO from com.sun.comms.client.security.auth.modules.impl.SunLDAPLoginModule Thread httpSSLWorkerThread-80-7 at 2009-03-05 12:45:12,208 - SunLDAPLoginModule:User acdval Authenticated
AUTH: INFO from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-80-7 at 2009-03-05 12:45:12,209 - Loading user entry from LDAP
AUTH: INFO from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-80-7 at 2009-03-05 12:45:12,209 - User entry loaded successfully
PROTOCOL: INFO from com.sun.comms.client.entity.user.sun.CommsUser Thread httpSSLWorkerThread-80-7 at 2009-03-05 12:45:12,260 - Calender Service is not configured
PROTOCOL: INFO from com.sun.comms.client.entity.user.sun.CommsUser Thread httpSSLWorkerThread-80-7 at 2009-03-05 12:45:12,260 - IM Service is not configured
AUTH: INFO from com.sun.comms.client.web.IwcCookieManager Thread httpSSLWorkerThread-80-7 at 2009-03-05 12:45:12,261 - Preferred language for user is en
PROTOCOL: WARN from com.sun.comms.client.protocol.delegate.UserPrefsCommandDelegate Thread httpSSLWorkerThread-80-17 at 2009-03-05 12:45:13,390 - get_allprefs.iwc : Service is not enabled : cal
PROTOCOL: WARN from com.sun.comms.client.protocol.delegate.UserPrefsCommandDelegate Thread httpSSLWorkerThread-80-17 at 2009-03-05 12:45:13,391 - get_allprefs.iwc : Service is not enabled : im
PROTOCOL: INFO from com.sun.comms.client.entity.user.sun.CommsUser Thread httpSSLWorkerThread-80-17 at 2009-03-05 12:45:13,391 - SMIME Service is not enabled for server
PROTOCOL: WARN from com.sun.comms.client.protocol.delegate.UserPrefsCommandDelegate Thread httpSSLWorkerThread-80-17 at 2009-03-05 12:45:13,391 - get_allprefs.iwc : Service is not enabled : smime
PROTOCOL: WARN from com.sun.comms.client.protocol.delegate.agent.ClientOptionsAgent Thread httpSSLWorkerThread-80-17 at 2009-03-05 12:45:13,392 - client preferences not found for domain: domain.com
ADDRESS_BOOK: INFO from com.sun.comms.client.ab.coresrv.DBHandler Thread httpSSLWorkerThread-80-0 at 2009-03-05 12:45:14,513 - Got DBPluginMap
PROXY_MAIL: INFO from com.sun.comms.client.web.services.sun.MailServiceProxy Thread httpSSLWorkerThread-80-7 at 2009-03-05 12:45:14,517 - Performing Sun Mail Authentication
ADDRESS_BOOK: ERROR from com.sun.comms.client.ab.ldapplug.iLdapDb Thread httpSSLWorkerThread-80-0 at 2009-03-05 12:45:14,543 - iLdapDb.addEntry: error result
ADDRESS_BOOK: ERROR from com.sun.comms.client.ab.coresrv.CorePersonalStoreFactory Thread httpSSLWorkerThread-80-0 at 2009-03-05 12:45:14,545 - newSessionObject:can't create: Can't open Personal Store : openUserStore failed:15:LDAP read/write error :netscape.ldap.LDAPException: error result (32); matchedDN = o=domain.com,o=piserverdb
ADDRESS_BOOK: ERROR from com.sun.comms.client.ab.wabp.WABPEngineServlet Thread httpSSLWorkerThread-80-0 at 2009-03-05 12:45:14,546 - pstore object couldn't be created for user :acdval
PROTOCOL: INFO from com.sun.comms.client.protocol.delegate.SetUserPrefsCommandDelegate Thread httpSSLWorkerThread-80-2 at 2009-03-05 12:45:15,242 - set_userprefs.iwc : updating LDAP ...
PROTOCOL: INFO from com.sun.comms.client.protocol.delegate.SetUserPrefsCommandDelegate Thread httpSSLWorkerThread-80-2 at 2009-03-05 12:45:15,270 - set_userprefs.iwc : LDAP is updated for 1 attributes
Help appreciate