I have configured the SLA as follows:
Created a Mapping Set with Payment Method Type as the input source and Account Segment Value as the output.
Defined Account Segment Rules using the Mapping Set and an Account Combination Rule with a constant value.
Created a Journal Line Rule (JLR) for the Payables subledger application:
For Event Class Reconciled Payments, assigned Accounting Class Cash (Debit side).
For Event Class Reconciled Payments, assigned Accounting Class Cash Clearing (Credit side).
Configured Journal Entry Rule Sets (JERS) and linked these components to the Accounting Method associated with the Ledger.
However, I’ve observed that when a payment is voided, the account is not being derived as per the SLA configuration. This appears to indicate a potential system issue.
Could you please advise on the possible reasons for this behavior?
Regards,
Suman Saha