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Issue with Chat on DCS - Digital Customer Service

AneetaRMay 18 2020

Hi,

I have done all configurations in VBCS and B2B Service for Chat but when customer self service user initiate chat on DCS, it gets error.Chat not created, check business unit id. I have already put in business unit id in VBCS from Sales Cloud.

Can anyone please help.

Regards

Aneeta

Added on May 18 2020

#customer-experience-cx, #service

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