Hi all,
Is it possible to prevent intercompany transaction for specific flow?
My scenario is the following.
I have 2 OU with their respective IO:
- - OU1—IO1 (Europe)
- - OU2—IO2(United States) – Not a selling org.
From OU1 we sell to a customer in United States (direct sale. Goods are sent from IO1). Then the customer returns the goods but instead of returning to IO1, goods are returned to IO2.
We notice that intercompany transactions are generated in the system. A receivables credit memo is generated in OU2 and a payables credit memo is generated in UO1.
We would like to avoid the system generating these transactions in this specific case of returns. Is it possible?
In case we cannot avoid the creation of the intercompany transactions, is it any way that these transactions are created as closed?
Thanks for your help.