Hi Experts,
After extraction of mobile client, we have configured the OPA server on local machine. This IO Mapping based web determination window gives the generic error
"An error occurred trying to process your request.
This error has been logged and is available in the application logs.
For support and assistance please contact support@domain.local."
However upon checking in the log.
Error in Log:
756649 [http-apr-8080-exec-1] ERROR com.oracle.determinations.web.siebel.SiebelIOClient - Error loading case
com.oracle.determinations.siebel.io.web.ServiceCallException: Read timed out
at com.oracle.determinations.siebel.io.web.SiebelServiceUtil.callService(SiebelServiceUtil.java:98)
at com.oracle.determinations.siebel.io.web.SiebelGetIOService.call(SiebelGetIOService.java:114)
at com.oracle.determinations.siebel.io.web.SiebelServiceFactory.call(SiebelServiceFactory.java:41)
at com.oracle.determinations.web.siebel.SiebelIOClient.load(SiebelIOClient.java:128)
at com.oracle.determinations.web.siebel.SiebelIOClient.loadSession(SiebelIOClient.java:80)
at com.oracle.determinations.web.siebel.SiebelDataAdapter.load(SiebelDataAdapter.java:139)
at com.oracle.determinations.web.siebel.SiebelDataAdapter.preseed(SiebelDataAdapter.java:93)
at com.oracle.determinations.web.siebel.PreseedOnSessionCreatedHandler.handleEvent(PreseedOnSessionCreatedHandler.java:36)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.oracle.util.reflection.ClassWrapper.invokeMethod(ClassWrapper.java:248)
at com.oracle.util.plugins.events.EventDispatcher.fireEvent(EventDispatcher.java:214)
at com.oracle.determinations.web.platform.controller.actions.StartSessionAction.getResource(StartSessionAction.java:156)
at com.oracle.determinations.web.platform.servlet.WebDeterminationsServlet.doGet(WebDeterminationsServlet.java:112)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.oracle.determinations.web.platform.util.CharsetFilter.doFilter(CharsetFilter.java:46)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1008)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:1852)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source)
at sun.net.www.http.HttpClient.parseHTTP(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at com.oracle.determinations.siebel.io.web.SiebelServiceUtil.callService(SiebelServiceUtil.java:95)
... 36 more
Can any one predict the cause this error?
Thanks,