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Investigation of Root Cause for Java Process Error (0xc0000374)

taiki ishikwawaFeb 14 2025

Hello,

I am seeking assistance to investigate the root cause of a Java process error (0xc0000374).

Issue: An error with exception code 0xc0000374 is occurring in the Java process (faulting module: ntdll.dll). This issue has been observed in a batch process that runs once a day, with a frequency of about 50% over the past two months. The error occurs either immediately after the Java program, which is launched by an external application, completes its processing, or after the entire batch process finishes. Even when the batch process terminates abnormally, the Java program itself completes its processing successfully, and the issue arises thereafter. The Java program is responsible for editing CSV files and connects to a DB server via JDBC to retrieve the necessary data for the editing.

Environment:

OS: Windows Server 2016

Java version: 1.8.0_241

Java(TM) SE Runtime Environment (build 1.8.0_241-b26)

Java HotSpot(TM) 64-Bit Server VM (build 25.241-b26, mixed mode)

JDBC Driver: mssql-jdbc-12.8.1.jre8.jar

Findings: We have observed that modifying the Java startup string by adding or removing even a single character from a certain length results in a 0% error occurrence rate.

Request: Please provide any insights into the potential root cause or any reports of similar issues. Thank you for your assistance.

Comments

Artan Hajdari Feb 11 2025

Can someone help me in this case please

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Added on Feb 14 2025
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