Workflow or API calls:
Reminder: If this is referring to a client domain or EHR activity—not the public sandbox—do not include API request data or live patient data.
Background Information:
Failure to provide answers will impact our ability to respond in a timely and effective manner
Developer questions:
Are you an OPN Member? Yes
Have you signed up to be in the Healthcare Developer Track? Yes
Are you a registered Code Program member? Yes / No
Does your App have a presence on the Oracle Healthcare App Marketplace? Yes / No
Are you developing on behalf of an Oracle Health client?
If so, which client:
Application's Client ID and App ID, if relevant:
Application ID
847065ab-9b41-4b54-9084-d1a11c79c5e0
Client ID
d68da736-2824-4ebb-a452-701af4ccce39
Expected Result:
Expecting to get an Access Token returned
Actual Result:
"error": "invalid_client",
"error\_uri": "https://authorization.cerner.com/errors/urn%3Acerner%3Aerror%3Aauthorization-server%3Aoauth2%3Atoken%3Ainvalid-client-credentials/instances/0c518e51-4e2d-4114-9e40-b344278ea7e7?client=unknown&tenant=60bca62a-1b0a-4586-8fa5-5b5b13a857bc"
We had our FHIR app imported into our customers Sandbox environment and was told that it was whitelisted and ready to go for tenantID 60bca62a-1b0a-4586-8fa5-5b5b13a857bc.
We have a system account created in sandboxcernercentral.com and we are using Basic authentication with the clientID:secret format.
We are getting the invalid client error above. Not sure what it is telling us. When we use our production system account secret and the global sandbox we do get a valid AccessToken so we believe we are configured correctly.
How do I determine if my app is successfully whitelisted and migrated into the Sandbox environment for this client?
Thanks.
Chuck