I’m having trouble with KERNELBASE.dll errors and crashes in a specific PC environment when connect to DB using SQL*Plus of Oracle Instant Client 32Bit version.
I guess that OCI.dll is the cause of this problem because the same phenomenon occurs in PG developed by me using OCI connection…
The environment in which the problem is occurring is a PC with Intel Core i5-1135G7(confirmed by two manufacturers' PCs).
The 64Bit version runs properly on a PC with Intel Core i5-1135G7.
Also, the Oracle Instant Client 32Bit version used for testing runs properly on a PC with other of CPUs (such as Core i5-10210U).
I’m not sure that the problem is caused by CPU because I have only investigated with about 5PCs, but I think the CPU is the biggest difference in the environment…
If you know the solution or have any information, please let me know.
・Tried Oracle Instant Client
32bit version
Ver.21.6 and 21.3
・Tried Connections destination OracleDB
XE21c and XE11g
・Tried OS
Windows10pro x64 20H2,21H1,21H2 and windows11 x64
Memory 8GB or more
Visual Studio 2017 Visual C++ Redistributable Package install (for SQLPlus operation)
<Windows Application Event Error>
Description:
Name of the application that the error is occurring: sqlplus.exe /version: 12.2.0.0 /time stamp: 0x60ff9c9c
Name of the module that the error is occurring: KERNELBASE.dll /version: 10.0.22000.318 / time stamp: 0x41fbfc4a
Exception code: 0xc0000005
Error offset: 0x0013ea32
The process that the error is occurring ID: 0x27d4
Start time of the application that the error is occurring: 0x01d885312bb64956
The application that the error is occurring Pass: C:\OracleInstant\sqlplus.exe