Oracle Database Discussions

Hi,

when I try to install win64_11gR2_client on a win7/x64 system, the installer crashes when I try to make some settings.

Logfile indicates a crash of the Java-VM. What do I have to do to get it working?

# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007fefd39341a, pid=3968, tid=4780
#
# Java VM: Java HotSpot(TM) 64-Bit Server VM (1.5.0_17-b04 mixed mode)
# Problematic frame:
# C [SHLWAPI.dll+0x1341a]
#

--------------- T H R E A D ---------------

Current thread (0x000000000563f910): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=4780]

siginfo: ExceptionCode=0xc0000005, reading address 0x0000000000000001

Registers:
EAX=0x0000000000000001, EBX=0x0000000000000001, ECX=0x0000000000010001, EDX=0x0000000000000000
ESP=0x0000000007e3dd20, EBP=0x0000000000000001, ESI=0x00000000006c8450, EDI=0x0000000000000000
EIP=0x000007fefd39341a, EFLAGS=0x0000000000010287

Top of Stack: (sp=0x0000000007e3dd20)
0x0000000007e3dd20: 00000000006c8450 000007fefe496000
0x0000000007e3dd30: 0000000000000000 0000000007e3dcf0
0x0000000007e3dd40: 0000000000000000 000007fefe054dbc
0x0000000007e3dd50: 0000000000634838 000007fefe171fa8
0x0000000007e3dd60: 00000000005f0000 000000000069d0f0
0x0000000007e3dd70: 0000000000000000 00000000006c8460
0x0000000007e3dd80: 0000000000000000 0000000000000000
0x0000000007e3dd90: 00000000005fe110 000007fefe172036
0x0000000007e3dda0: 0000000000021401 46000000000000c0
0x0000000007e3ddb0: 0000000007e3dda0 463356c141e90f3e
0x0000000007e3ddc0: 70dd8bac8b6ec381 000007fefdc3d5b0
0x0000000007e3ddd0: 0000000000000008 0000000000000001
0x0000000007e3dde0: 0000000000000000 0000000007e3dd28
0x0000000007e3ddf0: 0000000000000000 0000000076f71ae8
0x0000000007e3de00: 0000000000000000 0000000000000238
0x0000000007e3de10: 000001d200960018 00000000005fc760

Instructions: (pc=0x000007fefd39341a)
0x000007fefd39340a: 00 00 01 00 4d 8b c1 48 3b c1 0f 83 4a e7 00 00
0x000007fefd39341a: 66 44 39 08 74 23 0f b7 10 83 fa 20 0f 84 43 f0


Stack: [0x0000000007d40000,0x0000000007e40000), sp=0x0000000007e3dd20, free space=1015k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [SHLWAPI.dll+0x1341a]

[error occurred during error reporting, step 120, id 0xc0000005]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.shell.Win32ShellFolder2.getLinkLocation(JJZ)J+0
j sun.awt.shell.Win32ShellFolder2.getLinkLocation(Z)Lsun/awt/shell/ShellFolder;+20
j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+69
j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+79
j sun.awt.shell.Win32ShellFolderManager2.get(Ljava/lang/String;)Ljava/lang/Object;+156
j sun.awt.shell.ShellFolder.get(Ljava/lang/String;)Ljava/lang/Object;+4
j oracle.bali.ewt.olaf2.OracleFileChooserUI$DirectoryComboBoxModel.addItem(Ljava/io/File;)V+24
j oracle.bali.ewt.olaf2.OracleFileChooserUI$DirectoryComboBoxModel.access$2600(Loracle/bali/ewt/olaf2/OracleFileChooserUI$DirectoryComboBoxModel;Ljava/io/File;)V+2
j oracle.bali.ewt.olaf2.OracleFileChooserUI.doDirectoryChanged(Ljava/beans/PropertyChangeEvent;)V+53
j oracle.bali.ewt.olaf2.OracleFileChooserUI.access$2900(Loracle/bali/ewt/olaf2/OracleFileChooserUI;Ljava/beans/PropertyChangeEvent;)V+2
j oracle.bali.ewt.olaf2.OracleFileChooserUI$13.propertyChange(Ljava/beans/PropertyChangeEvent;)V+59
j java.beans.PropertyChangeSupport.firePropertyChange(Ljava/beans/PropertyChangeEvent;)V+73
j java.beans.PropertyChangeSupport.firePropertyChange(Ljava/lang/String;Ljava/lang/Object;Ljava/lang/Object;)V+32
j java.awt.Component.firePropertyChange(Ljava/lang/String;Ljava/lang/Object;Ljava/lang/Object;)V+33
j javax.swing.JFileChooser.setCurrentDirectory(Ljava/io/File;)V+94
j javax.swing.JFileChooser.<init>(Ljava/io/File;Ljavax/swing/filechooser/FileSystemView;)V+138
j javax.swing.JFileChooser.<init>()V+9
j oracle.install.commons.swing.XmlBeanStoreFileChooser.<init>()V+1
j oracle.install.commons.base.summary.SummaryPane.buildUI()V+25
j oracle.install.commons.base.summary.SummaryPane.<init>()V+35
j oracle.install.commons.base.interview.common.view.SummaryGUI.<init>()V+9
v ~StubRoutines::call_stub
j sun.reflect.NativeConstructorAccessorImpl.newInstance0(Ljava/lang/reflect/Constructor;[Ljava/lang/Object;)Ljava/lang/Object;+0
j sun.reflect.NativeConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+72
j sun.reflect.DelegatingConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+5
j java.lang.reflect.Constructor.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+92
j java.lang.Class.newInstance0()Ljava/lang/Object;+118
j java.lang.Class.newInstance()Ljava/lang/Object;+15
j oracle.install.commons.flow.ViewManager.getView(Ljava/lang/String;)Loracle/install/commons/flow/View;+72
j oracle.install.commons.flow.State.getView()Loracle/install/commons/flow/View;+19
j oracle.install.commons.flow.AbstractFlowExecutor.loadView(Loracle/install/commons/util/Graph;)V+20
j oracle.install.commons.flow.AbstractGraphicalFlowExecutor.access$001(Loracle/install/commons/flow/AbstractGraphicalFlowExecutor;Loracle/install/commons/util/Graph;)V+2
j oracle.install.commons.flow.AbstractGraphicalFlowExecutor$1.call()Ljava/lang/Void;+8
j oracle.install.commons.flow.AbstractGraphicalFlowExecutor$1.call()Ljava/lang/Object;+1
j java.util.concurrent.FutureTask$Sync.innerRun()V+22
j java.util.concurrent.FutureTask.run()V+4
j java.awt.event.InvocationEvent.dispatch()V+47
j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
j java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z+233
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+26
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x0000000005641140 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=4432]
0x0000000005640be0 JavaThread "pool-1-thread-1" [_thread_blocked, id=4372]
0x0000000005640930 JavaThread "DestroyJavaVM" [_thread_blocked, id=804]
0x0000000005640680 JavaThread "TimerQueue" daemon [_thread_blocked, id=4332]
=>0x000000000563f910 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=4780]
0x000000000563ee50 JavaThread "AWT-Shutdown" [_thread_blocked, id=5080]
0x00000000056403d0 JavaThread "Worker 3" daemon [_thread_blocked, id=4928]
0x0000000005640120 JavaThread "Worker 2" daemon [_thread_blocked, id=4792]
0x000000000563fe70 JavaThread "Worker 1" daemon [_thread_blocked, id=4508]
0x000000000563fbc0 JavaThread "Worker 0" daemon [_thread_blocked, id=1924]
0x000000000563f660 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2232]
0x000000000563f100 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5036]
0x000000000563e8f0 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=4624]
0x0000000005645520 JavaThread "CompilerThread1" daemon [_thread_in_native, id=4980]
0x0000000005623260 JavaThread "CompilerThread0" daemon [_thread_blocked, id=4852]
0x0000000005642610 JavaThread "AdapterThread" daemon [_thread_blocked, id=2588]
0x000000000563e640 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4316]
0x00000000056269c0 JavaThread "Finalizer" daemon [_thread_blocked, id=4876]
0x0000000005626710 JavaThread "Reference Handler" daemon [_thread_blocked, id=4044]

Other Threads:
0x0000000005623140 VMThread [id=5112]
0x000000000028ad40 WatcherThread [id=3640]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
PSYoungGen total 51072K, used 40834K [0x000000001d410000, 0x0000000020900000, 0x0000000021410000)
eden space 49408K, 82% used [0x000000001d410000,0x000000001fbf0bc0,0x0000000020450000)
from space 1664K, 0% used [0x0000000020760000,0x0000000020760000,0x0000000020900000)
to space 2304K, 0% used [0x0000000020480000,0x0000000020480000,0x00000000206c0000)
PSOldGen total 14656K, used 8615K [0x0000000015410000, 0x0000000016260000, 0x000000001d410000)
object space 14656K, 58% used [0x0000000015410000,0x0000000015c79c30,0x0000000016260000)
PSPermGen total 53440K, used 39047K [0x0000000010010000, 0x0000000013440000, 0x0000000015410000)
object space 53440K, 73% used [0x0000000010010000,0x0000000012631f60,0x0000000013440000)

Dynamic libraries:
0x0000000000400000 - 0x0000000000412000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\java.exe
0x0000000076f20000 - 0x00000000770cb000 C:\Windows\SYSTEM32\ntdll.dll
0x0000000076e00000 - 0x0000000076f1f000 C:\Windows\system32\kernel32.dll
0x000007fefd0c0000 - 0x000007fefd12b000 C:\Windows\system32\KERNELBASE.dll
0x000007fefdf50000 - 0x000007fefe02b000 C:\Windows\system32\ADVAPI32.dll
0x000007fefd4a0000 - 0x000007fefd53f000 C:\Windows\system32\msvcrt.dll
0x000007fefd5b0000 - 0x000007fefd5cf000 C:\Windows\SYSTEM32\sechost.dll
0x000007fefd700000 - 0x000007fefd82e000 C:\Windows\system32\RPCRT4.dll
0x0000000008000000 - 0x0000000008561000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\server\jvm.dll
0x0000000076d00000 - 0x0000000076dfa000 C:\Windows\system32\USER32.dll
0x000007fefd540000 - 0x000007fefd5a7000 C:\Windows\system32\GDI32.dll
0x000007feff220000 - 0x000007feff22e000 C:\Windows\system32\LPK.dll
0x000007fefeef0000 - 0x000007fefefba000 C:\Windows\system32\USP10.dll
0x000007fefab50000 - 0x000007fefab8b000 C:\Windows\system32\WINMM.dll
0x000007fefd6c0000 - 0x000007fefd6ee000 C:\Windows\system32\IMM32.DLL
0x000007fefd250000 - 0x000007fefd359000 C:\Windows\system32\MSCTF.dll
0x0000000010000000 - 0x000000001000b000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\hpi.dll
0x00000000770e0000 - 0x00000000770e7000 C:\Windows\system32\PSAPI.DLL
0x0000000000330000 - 0x0000000000341000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\verify.dll
0x0000000000350000 - 0x000000000037c000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\java.dll
0x0000000000380000 - 0x0000000000396000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\zip.dll
0x0000000006c60000 - 0x0000000006e7b000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\awt.dll
0x000007fef85d0000 - 0x000007fef8640000 C:\Windows\system32\WINSPOOL.DRV
0x000007fefda90000 - 0x000007fefdc92000 C:\Windows\system32\ole32.dll
0x000007fefb5b0000 - 0x000007fefb606000 C:\Windows\system32\uxtheme.dll
0x000007fef6990000 - 0x000007fef6a0f000 C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
0x000007fefefc0000 - 0x000007feff097000 C:\Windows\system32\OLEAUT32.dll
0x000007fefbfd0000 - 0x000007fefbfdc000 C:\Windows\system32\version.dll
0x000007fefb220000 - 0x000007fefb238000 C:\Windows\system32\dwmapi.dll
0x000007fefcdb0000 - 0x000007fefcdbf000 C:\Windows\system32\CRYPTBASE.dll
0x0000000007480000 - 0x00000000074fa000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\fontmanager.dll
0x000007fefe030000 - 0x000007fefedb6000 C:\Windows\system32\shell32.dll
0x000007fefd380000 - 0x000007fefd3f1000 C:\Windows\system32\SHLWAPI.dll
0x0000000006e80000 - 0x0000000006e9b000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\net.dll
0x000007fefdf00000 - 0x000007fefdf4d000 C:\Windows\system32\WS2_32.dll
0x000007fefd6f0000 - 0x000007fefd6f8000 C:\Windows\system32\NSI.dll
0x000007fefc640000 - 0x000007fefc694000 C:\Windows\system32\mswsock.dll
0x000007fefc630000 - 0x000007fefc637000 C:\Windows\System32\wship6.dll
0x00000000005e0000 - 0x00000000005ec000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\nio.dll
0x0000000180000000 - 0x000000018003d000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui\lib\win64\oraInstaller.dll
0x0000000078000000 - 0x0000000078060000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui\lib\win64\msvcrt.dll
0x000007fefab30000 - 0x000007fefab45000 C:\Windows\system32\NLAapi.dll
0x000007fefc4c0000 - 0x000007fefc51b000 C:\Windows\system32\DNSAPI.dll
0x000007fef78d0000 - 0x000007fef78db000 C:\Windows\System32\winrnr.dll
0x000007fef78b0000 - 0x000007fef78c5000 C:\Windows\system32\napinsp.dll
0x000007fef7890000 - 0x000007fef78a9000 C:\Windows\system32\pnrpnsp.dll
0x000007fef7880000 - 0x000007fef7890000 C:\Windows\system32\wshbth.dll
0x000007fefc0a0000 - 0x000007fefc0a7000 C:\Windows\System32\wshtcpip.dll
0x000007fefa5c0000 - 0x000007fefa5e7000 C:\Windows\system32\IPHLPAPI.DLL
0x000007fefa5b0000 - 0x000007fefa5bb000 C:\Windows\system32\WINNSI.DLL
0x000007fef85c0000 - 0x000007fef85c8000 C:\Windows\system32\rasadhlp.dll
0x000007fefa040000 - 0x000007fefa093000 C:\Windows\System32\fwpuclnt.dll
0x000007fefa010000 - 0x000007fefa021000 C:\Windows\system32\dhcpcsvc6.DLL
0x000007fef9f90000 - 0x000007fef9fa8000 C:\Windows\system32\dhcpcsvc.DLL
0x0000000006ea0000 - 0x0000000006ea7000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui\lib\win64\orauts.dll
0x0000000006ec0000 - 0x0000000006ecd000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui\lib\win64\orawsec11.dll
0x0000000072690000 - 0x0000000072759000 C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MSVCR80.dll
0x0000000009bd0000 - 0x0000000009c74000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui\lib\win64\orasrvm11.dll
0x000007fefaf70000 - 0x000007fefaf86000 C:\Windows\system32\NETAPI32.dll
0x000007fefaf60000 - 0x000007fefaf6c000 C:\Windows\system32\netutils.dll
0x000007fefc9f0000 - 0x000007fefca13000 C:\Windows\system32\srvcli.dll
0x000007fefaf40000 - 0x000007fefaf55000 C:\Windows\system32\wkscli.dll
0x000007fefd400000 - 0x000007fefd499000 C:\Windows\system32\CLBCatQ.DLL
0x000007fefad60000 - 0x000007fefadb4000 C:\Windows\system32\oleacc.dll
0x0000000007b60000 - 0x0000000007b8d000 C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\dcpr.dll
0x000007fef9b00000 - 0x000007fef9ba0000 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_a44e1fc257f685f6\comctl32.dll
0x000007fefb910000 - 0x000007fefbb04000 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7\comctl32.dll
0x000007fefdd20000 - 0x000007fefdef7000 C:\Windows\system32\SETUPAPI.dll
0x000007fefd170000 - 0x000007fefd1a6000 C:\Windows\system32\CFGMGR32.dll
0x000007fefcf30000 - 0x000007fefcf4a000 C:\Windows\system32\DEVOBJ.dll
0x000007fefb610000 - 0x000007fefb73c000 C:\Windows\system32\propsys.dll
0x000007fefac60000 - 0x000007fefac8d000 C:\Windows\system32\ntmarta.dll
0x000007fefd5d0000 - 0x000007fefd620000 C:\Windows\system32\WLDAP32.dll
0x000007fefcd50000 - 0x000007fefcda7000 C:\Windows\system32\apphelp.dll
0x000007fef5740000 - 0x000007fef58dc000 C:\Windows\system32\NetworkExplorer.dll
0x000007fefadc0000 - 0x000007fefadcb000 C:\Windows\system32\slc.dll
0x000007fefa2d0000 - 0x000007fefa2e8000 C:\Windows\system32\MPR.dll
0x000007fef5090000 - 0x000007fef509a000 C:\Windows\System32\drprov.dll
0x000007fefc230000 - 0x000007fefc26d000 C:\Windows\System32\WINSTA.dll
0x000007fef5060000 - 0x000007fef5082000 C:\Windows\System32\ntlanman.dll
0x000007fef5040000 - 0x000007fef505b000 C:\Windows\System32\davclnt.dll
0x000007fef5030000 - 0x000007fef503a000 C:\Windows\System32\DAVHLPR.dll
0x000007fef7e40000 - 0x000007fef7e4f000 C:\Windows\system32\cscapi.dll
0x000007fef6000000 - 0x000007fef600c000 C:\Windows\system32\LINKINFO.dll
0x000007fefb1e0000 - 0x000007fefb215000 C:\Windows\system32\XmlLite.dll
0x000007fefc6a0000 - 0x000007fefc6b7000 C:\Windows\system32\CRYPTSP.dll
0x000007fefc3a0000 - 0x000007fefc3e7000 C:\Windows\system32\rsaenh.dll
0x000007fefce60000 - 0x000007fefce74000 C:\Windows\system32\RpcRtRemote.dll
0x000007fef5900000 - 0x000007fef59d5000 C:\Windows\system32\SearchFolder.dll

VM Arguments:
jvm_args: -Doracle.installer.library_loc=C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui\lib\win64 -Doracle.installer.oui_loc=C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui -Doracle.installer.bootstrap=TRUE -Doracle.installer.startup_location=D:\Frank\Eigene Dokumente\Programme zum Installiern\win64_11gR2_client\client\install -Doracle.installer.jre_loc=C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk/jre -Doracle.installer.exec_location=D:\Frank\Eigene Dokumente\Programme zum Installiern\win64_11gR2_client\client\install\oui.exe -Doracle.installer.nlsEnabled=TRUE -Doracle.installer.prereqConfigLoc= -Xmx192m
java_command: oracle.install.ivw.client.driver.ClientInstaller -scratchPath C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM -sourceLoc D:\Frank\Eigene Dokumente\Programme zum Installiern\win64_11gR2_client\client\install\../stage/products.xml -sourceType network -timestamp 2010-10-17_11-05-51PM -local -debug
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Program Files (x86)\Business Objects\Common\3.5\bin\NOTES\;C:\Program Files (x86)\Business Objects\Common\3.5\bin\NOTES\DATA\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Common Files\Acronis\SnapAPI\
USERNAME=Frank
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 30 Stepping 5, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows NT 6.1 Build 7600

CPU:total 4 em64t ht

Memory: 4k page, physical 4185204k(1683772k free), swap 8368508k(4060656k free)

vm_info: Java HotSpot(TM) 64-Bit Server VM (1.5.0_17-b04) for windows-amd64, built on Nov 10 2008 01:04:27 by "java_re" with unknown MS VC++:1400