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install on windows 10 and 11 rolls back and INS-32113 error is in the installation logs

MartijnkeJun 28 2024 — edited Jun 30 2024

Hello,

OS : windows 11 PRO 23H2

install fails, found this in a logfile :

[INS-32113] The location specified for Oracle Base is under a directory that is modifiable by Authenticated users.

This post has been answered by Christian.Shay -Oracle on Jun 30 2024
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user3123860

I'm running into the exact same issue with 23ai free for windows…

INFO: [Jun 26, 2024 9:30:32 PM] Retrieving Advanced Cluster File System information...
INFO: [Jun 26, 2024 9:30:32 PM] oracle.install.library.crs.CRSInfo.isCRSConfigured() returns value false
INFO: [Jun 26, 2024 9:30:32 PM] oracle.install.library.crs.CRSInfo.isHAConfigured() returns value false
INFO: [Jun 26, 2024 9:30:32 PM] oracle.install.library.crs.CRSInfo.isCRSConfigured() returns value false
INFO: [Jun 26, 2024 9:30:32 PM] oracle.install.library.crs.CRSInfo.isHAConfigured() returns value false
SEVERE: [Jun 26, 2024 9:30:32 PM] [FATAL] [INS-32113] The location specified for Oracle Base is under a directory that is modifiable by Authenticated users.
ACTION: Specify a path that does not exist or is not under a directory that is modifiable by Authenticated users.
INFO: [Jun 26, 2024 9:30:32 PM] Advice is ABORT
INFO: [Jun 26, 2024 9:30:32 PM] Adding ExitStatus INVALID_USER_INPUT to the exit status set
INFO: [Jun 26, 2024 9:30:32 PM] Completed validating state <getOracleHome>
INFO: [Jun 26, 2024 9:30:32 PM] Terminating all background operations
INFO: [Jun 26, 2024 9:30:32 PM] Terminated all background operations
INFO: [Jun 26, 2024 9:30:32 PM] Start ClusterVerification cleanup.
INFO: [Jun 26, 2024 9:30:33 PM] ClusterVerification cleanup is done.
INFO: [Jun 26, 2024 9:30:33 PM] Finding the most appropriate exit status for the current application
INFO: [Jun 26, 2024 9:30:33 PM] inventory location isC:\Program Files\Oracle\Inventory
INFO: [Jun 26, 2024 9:30:33 PM] Finding the most appropriate exit status for the current application
INFO: [Jun 26, 2024 9:30:33 PM] Exit Status is -2
INFO: [Jun 26, 2024 9:30:33 PM] Shutdown Oracle Database 23ai Installer
INFO: [Jun 26, 2024 9:30:33 PM] Unloading Setup Driver

bb_as

Same here. First I thought it was a problem with the silent installation, but the normal installation also doesn't work. Windows 11 Pro. Has anyone installed successfully?

Christian.Shay -Oracle

Hi Folks,

I'm sorry you are running into this issue.

There's a new (and not yet documented) requirement for Oracle Database on Windows installs…. the directory you install into cannot be modifiable by “Authenticated Users”.

You can see if this is true by looking at the properties in File Explorer for the folder and looking at the Security tab.

Alternatively, you could use “icacls”, eg “icacls c:\my23aidb”

We are working on creating a document explaining what must be done to meet this requirement.

I will update this thread shortly with that info.

Loïc Lefèvre-Oracle

Hi @christian-shay-oracle, thanks for your help here!

Martijnke

Hi @christian-shay-oracle ,

many thanks for your swift reply

it doesn't seem to be a windows 11 issue as I tried to install using win10 PRO with the same error

user3123860

Hi @christian-shay-oracle, thanks for your help! I removed the modify permission from authenticated users for the directory and it has successfully installed!

Lucian Gabriel

Could you please tell us exactly what you did ?

Lucian

rober584812

Hello. I can't install Oracle 23ai Free, I run the command

icacls "c:\oraclefree" /grant "Local Account":(CI)m /t

and the error is the same:

SEVERE: [Jun 29, 2024 9:41:59 PM] [FATAL] [INS-32113] The location specified for Oracle Base is under a directory that is modifiable by Authenticated users.
ACTION: Specify a path that does not exist or is not under a directory that is modifiable by Authenticated users.

Christian.Shay -Oracle
Answer
Marked as Answer by Christian.Shay -Oracle · Jun 30 2024
BrendanP

Thanks, It worked for me, and allowed me to find and fix two installation glitches on my new GitHub Oracle project before publishing it while on my holidays :)

bb_as

Hi @christian-shay-oracle , thanks for your solution (which I haven't tried yet). But I have questions:

  • Are you serious? It's almost unbelievable for me that Oracle released this installation that is going to fail in 100% of all cases. I've never seen any software installation that requires the user to enter several cryptic command line commands.
  • let me quote https://www.oracle.com/database/free/get-started/
    “Getting started with Oracle Database Free is quick and simple.”
    Sorry to say, but no, it is not.
  • Are there any plans to change this? In the current form, Oracle Free 23ai is far too complicated to install and therefore useless for us, and also for hundreds of our customers.
  • In your example, you used c:\dbfree. What about “Oracle Optimal Flexible Architecture Standard”? Shouldn't it be c:\app\[user]\…?
Christian.Shay -Oracle

Hi @bb-as,

What can I say? I agree with you, this was bad. We will need to do better. Unlike the earlier XE releases, we will be doing updates for Database Free, so we will have a chance to correct this in the next release.

Yes, you can use multiple levels of directories like c:\app\[user]\, just make sure that you follow the guide above for the c:\app directory, and ideally it should be empty when you start, otherwise when you change the permissions you risk orphaning/breaking software and other files that already exist in that directory or it's children.

I'm getting ready to make a sticky post on this forum tonight with a little more information, stay tuned.

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Added on Jun 28 2024
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