Endeca Experience Management

Hi,

I am new to Endeca and I am assigned to an Endeca Guided Search project now. I have installed MDEX engine, Platform Services, Workbench and Deployment Template. While initializing the first application via "initialize_services.bat", I am stuck with the following error:

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[02.14.13 18:29:58] INFO: Definition updated.
[02.14.13 18:29:58] INFO: Updating Oracle Endeca Workbench configuration...
[02.14.13 18:29:58] INFO: Downloading config files from Web Studio.
[02.14.13 18:29:58] INFO: [ITLHost] Starting shell utility 'emgr_update_get_ws_s
ettings'.
[02.14.13 18:29:59] SEVERE: Utility 'emgr_update_get_ws_settings' failed. Refer
to utility logs in [ENDECA_CONF]/logs/shell on host ITLHost.
Occurred while executing line 5 of valid BeanShell script:
[[

2|
3| if (ConfigManager.isWebStudioEnabled()) {
4| log.info("Updating Oracle Endeca Workbench configuration...");
5| ConfigManager.updateWsConfig();
6| log.info("Finished updating Oracle Endeca Workbench.");
7| }
8|

]]

[02.14.13 18:29:59] SEVERE: Caught an exception while invoking method 'run' on o
bject 'InitialSetup'. Releasing locks.

Caused by java.lang.reflect.InvocationTargetException
sun.reflect.NativeMethodAccessorImpl invoke0 - null
Caused by com.endeca.soleng.eac.toolkit.exception.AppControlException
com.endeca.soleng.eac.toolkit.script.Script runBeanShellScript - Error executing
valid BeanShell script.
Caused by com.endeca.soleng.eac.toolkit.exception.EacComponentControlException
com.endeca.soleng.eac.toolkit.utility.Utility run - Utility 'emgr_update_get_ws_
settings' failed. Refer to utility logs in [ENDECA_CONF]/logs/shell on host ITLH
ost.

Finished updating EAC.
***********************************

I did look at the log file "FirstApp.emgr_update_get_ws_settings.log" in the path "C:\Endeca\PlatformServices\workspace\logs\shell" and this is the error logged there:

*"uri_escape_utf8" is not exported by the URI::Escape module*
Can't continue after import errors at C:\Endeca\PlatformServices\6.1.3\bin\emgr_update.pl line 14+
BEGIN failed--compilation aborted at C:\Endeca\PlatformServices\6.1.3\bin\emgr_update.pl line 14.+

I dont see any utility named "emgr_update_get_ws_settings". But I did have a look at "emgr_update.pl" file and this is tehe URI setting:

************************************
require 5.8.3; # require perl version 5.8.3 or better

use strict;
use warnings;

use Cwd;
use File::Spec;
use File::Copy;
use Getopt::Long;
use Encode qw(from_to);
use utf8;
use URI::Escape qw(uri_escape uri_escape_utf8);
+....+
+...+
+...+

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Please help me out with your suggestions.

Regards,
Gopal.