Today, when payment hold notifications are triggered they do not have standardized legal language to reinforce the validity of the communication as a formal payment hold notification. It references applicable federal and/or state regulations for broader legal coverage. Example: “This email serves as formal notification of payment hold in accordance with applicable federal and/or state regulations. Also, currently there is no functionality of archiving pdf copy of template on invoice record so it can be retrieved later if needed.
We are exploring ways to provide these two functionalities (payment hold legal language refinement and PDF archive option) that could make it easier to:
- GC users to quickly act upon the specific type of hold notification.
- Download PDF copy of email template via invoice record for offline reviews.
Question to the community:
- Could you please share your thoughts and vote for this idea? Appreciate your feedback and will be monitoring this idea to see how it resonates with other members Textura user community.