Skip to Main Content

Energy and Water Integrations

Announcement

This area allows you to enter ideas for Oracle Utilities products. You can help promote an idea by:

  • Being as specific as possible about your request.
  • Clearly articulating the benefits. For example, reducing implementation effort or reducing cost to serve.
  • Calling out if you have seen this requirement from other utilities.
  • Voting for suggestions you think should be implemented.

Identity Check during the Transfer Service Process Flow

We have the credit check/identity check in the start process flow. Looking for the best place to put it in the transfer process flow. Current client checks identity/credit check during the transfer of service. They will need to check if the customer is now considered bad or if they have not had a check with the equifax within the last 12 months.

Comments
Post Details
Added on Apr 28 2025
New
0 people have voted for this idea
0 comments
51 views