Hi,
While exploring the FHIR Charge item reconciliation, I observed the following behavior. Please check this and advise.
- I have created a new charge item 875294367(Assuming the patient to pay $106)
- I have created a credit charge item to reconcile. That is generated as 875355200 with the negative amount -$106
- I observed that a new extension was added to new and credit charge items as “offset-by” and “replacing” respectively, with each other’s charge item reference.
- But both charge items have the same status as “billable”.
Please clarify and answer the following questions based on the scenario described above.
- Whether Charge Item is the resource that is used by Oracle Health customers to denote patients that the patient has a bill to pay to the customer (like an invoice)?
- As a payment provider, if we are settling an invoice/charge Item, is that enough if we are reconciling as a $credit charge item? Or anything else to be done to change the charge item status?
- And are there any other ways available to indicate that the payment is in progress or initiated?
These questions are for one of our use cases, to send a collection payment request to patients on behalf of the Oracle Health Customer by retrieving charge item data using Oracle APIs.
Thanks & Regards,
John Peter R