Application Development Software

Hi people!

I am trying to enable the pdf conversion on my Content Server (windows).

I installed IBR, same admin and computer as the idc instance.
I installed "PDF Converter" and a distiller engine (afpl ghostcript).
I also installed a new printer on the computer and configured the provider, the file formats, etc ... on Content Server and IBR.

When I check a word document in, I have the following error (no pdf generated) :

(translated from french...)

Failed to check c:/oracle/ucm/server2/vault/~convert/idc/9/essai~1.pdf.tmp.pdf file
'PDFOptimization' has not generated the exit file 'c:/oracle/ucm/server2/vault/~convert/idc/9/essai~1.pdf.tmp.pdf'.
Exception type 'java.lang.Throwable'. [ Details ]

Stack Trace :

Failed to check c:/oracle/ucm/server2/vault/~convert/idc/9/essai~1.pdf.tmp.pdf file <br>'PDFOptimization' has not generated the exit file 'c:/oracle/ucm/server2/vault/~convert/idc/9/essai~1.pdf.tmp.pdf'. <br>!syExceptionType,java.lang.Throwable
java.lang.Throwable
at intradoc.common.IdcLogWriter.doMessageAppend(Unknown Source)
at intradoc.common.Log.addMessage(Unknown Source)
at intradoc.common.Log.errorEx2(Unknown Source)
at intradoc.common.Log.errorEx(Unknown Source)
at docrefinery.agent.Logger.logError(Logger.java:138)
at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:140)
at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:231)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:144)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.handleCurrentQueueItem(PreConvertedRefineryQueueMonitor.java:204)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.monitorRefineryPreConverterQueue(PreConvertedRefineryQueueMonitor.java:125)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$1.run(PreConvertedRefineryQueueMonitor.java:93)
at java.lang.Thread.run(Thread.java:595)

Could someone help me ?

thanks,
romain.