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I need to change my OCI account's postal address

ericsong20May 27 2024

so i was trying to upgrade my always-free account. but it was not possible because i provided invalid postal address when i registered to OCI.

i want to edit the info that is displayed at the upgrade page.

so i tried following:

  • editing billing(credit card) address
  • searching “postal address” at the OCI console
  • making SR at the support.oracle.com
  • calling sales team (because SR team told me to do it)
  • chatting with agent via bottom right corner at oracle.com

any effort did not make progress.

support.oracle.com just said i should go with sales team. sales team obviously didnt help. chatting agent told me to wait.

what should i do?

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Added on May 27 2024
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