Analytics Software

1-Having trouble with workforce rules (as well as capex and rulesets) that are not showing up in calc manager (in system view) in our QA environment after I migrate them from Dev. New rules were created by a consultant we had in dev and on migrating them forward (along with the new forms), they are not appearing in Calc Manager (in system view). However, I am able to select them when editing forms as part of the loading/save configuration in execution of forms. Anyone have any input on why this might be happening and how we can go about getting these to show up in Calc manager?

I have checked to ensure that they were deployed in Dev in case that rolls forward. Another odd item I'm noticing is while Calc Manager will reflect the most recent revised date in Dev of rules I've updated, it is reflecting an older date to that of when it was last edited/created by the consultant we had. I am beginning to think this is the root cause of the problems as Shared Services not getting updated properly to perform the migration.

2-Also, I've come across a problem where I had an old version of a rule in QA that did not want to accept the new version I was copying forward from Dev. The system has indicated to other admins that I have it locked (presumably after the LCM) while I am not accessing it (and it gives me no such indication). When looking in calc manager, QA had the old version revision and last modified info, while Dev had revised info (and the LCM file as well). Have tried restarting Planning services to unlock it, but to no avail. Any input on how to unlock a rule that you are not currently in (my first assumption is something similar to unlocking locked objects out of EAS, but nothing there to work with).

In attempt to bypass this problem, I tried deleting the old rule out of QA and copying back in the revised version from Dev. This removed it from calc manager, but the form appears to still be using the old rule (I've tried removing the reference and then reapplying it with no positive results). To solve my short term problem, I've created a copy of the rule under a different name and copied it forward, but any tips would be great in case I come across this problem in the future (and so I might be able to remove this locked rule that serves no purpose).

Any help would be greatly appreciated. Otherwise, I may need to go with a ticket to Oracle, but hoping these are common issues that someone else has come across.

FYI - Currently on 11.1.2.1.

Thanks,
Jonathan