Analytics Software

Hi,
We have a planning application which was working fine since yesterday. When I was working in shared services on user rights, i was able to provision few new users.
After completing this process I tried to login into the Hyperion Planning Application but i got an error "Failed to sync with user provisioning. Check Planning log for details" However I am able to login with "admin" in planning but could not see planning forms because of non-availability of outline and variables in essbase.
I went into essbase to further investigate and noticed that there was no outline in essbase for the planning applocation.
I also tried to push the outlin from planning but it says that " verify that hyperion essbase is running and check your network connections"
I also restarted all the services but with no success.

Please help as this is urgent and we are into UAT phase and moving to production.

Thanks