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Hyperion Planning shared services - cannot open/expand the folders under Application Management

3519873Aug 9 2017 — edited Aug 15 2017

Hi everyone,

I am facing an issue where I can access shared services page via workspace, but then I can't open/expand the folders "User directories", "Application Groups" and "File System". This is causing issues as I need to manage LCM exports/imports and I just can't even import (right-click on File System to upload a LCM file is not working either).

Have you ever seen this issue before?

Note1: My colleague doesn't have this issue on his machine under his username.

Note2: I have admin access and this has worked before with my username on the same machine.

Note3: We have the same IE browser version.

Thanks in advance.

This post has been answered by JohnGoodwin on Aug 9 2017
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