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Hyperion planning and EAS console is not able to connect Essbase server

1059384Dec 17 2015 — edited Jan 16 2016

Hyperion 11.1.2.3.502

We had essbaae in Active/passive cluster and whole environment was ssl enabled.

Recently we removed the ssl configuration

Now we are not able to connect to the essbase server from planning and EAS console

Do not have issue connecting to essbase server from maxl or smart view. we also able to import data in essbase from fdmee.

Verify the planning data source and all validating

I am getting following error when using EAS console

Essbase Server: servername:1423 com.essbase.eas.essbase.defs.ServerCommands.Connect December 16, 2015 5:57:15 PM EST

Error: 103: Unexpected Essbase error 1030818

Error: 1040142: NZERROR: nzos_Handshake failed(28864)

Error: 1042006: Network error [0]: Failed to connect to [cs2chypebp01:1423]

Error: 1030818: Login failed. Please check if server and port are correct. If you received timeout or handshake failure, please check if you tried to connect to secure port without secure keyword or clear port with secure keyword.

When going to planning I am getting following errors in log files

2015-12-16T19:20:10.616-05:00] [Planning0] [ERROR] [HSP-09012] [oracle.EPMHSP.olap] [tid: 4] [userId: <anonymous>] [ecid: 000003wIIy^Bp2l5ovH7iY009W4a0000OQ,0:1] [APP: PLANNING#11.1.2.0] [
URI: /HyperionPlanning/faces/PlanningCentral] [SRC_CLASS: com.hyperion.planning.olap.HspEssbasePool] [SRC_METHOD: createObject] Cannot establish the OLAP connection: {0} .[[
com.hyperion.planning.olap.EssbaseException (1030818)


[2015-12-16T19:20:10.618-05:00] [Planning0] [ERROR] [HSP-09012] [oracle.EPMHSP.olap] [tid: 4] [userId: <anonymous>] [ecid: 000003wIIy^Bp2l5ovH7iY009W4a0000OQ,0:1] [APP: PLANNING#11.1.2.0] [
URI: /HyperionPlanning/faces/PlanningCentral] [SRC_CLASS: com.hyperion.planning.olap.HspEssbasePool] [SRC_METHOD: getConnectionInternal] Cannot establish the OLAP connection: {0} .[[
java.lang.Exception: No object were successfully created. This can be caused by any of the following: The OLAP Server is not running, The DBMS is not running, the DBMS is running on a diffe
rent machine that the one specified, the name and password provided were incorrect.


[2015-12-16T19:20:10.192-05:00] [Planning0] [ERROR] [HSP-09012] [oracle.EPMHSP.olap] [tid: 4] [userId: <anonymous>] [ecid: 000003wIIy^Bp2l5ovH7iY009W4a0000OQ,0:1] [APP: PLANNING#11.1.2.0] [
URI: /HyperionPlanning/faces/PlanningCentral] [SRC_CLASS: com.hyperion.planning.olap.HspEssbasePool] [SRC_METHOD: createObject] Cannot establish the OLAP connection: {0} .[[
com.hyperion.planning.olap.EssbaseException (1030818)

So far we have done

we removed the ssl configuration by running the configurator

reconfigure the web server

reconfigure the web server for logical address

No success. Can some one help and advise what should we look now

This post has been answered by Anjum Ara on Dec 17 2015
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