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Hyperion add-ins in Excel

694923Apr 28 2009 — edited Feb 25 2011
hi,
after added the hyperion add-ins (for installing smartview), my user has difficulting working on her normal excel file which is 10mb size. she is not connect to the application but when she click on the worskheets on her excel file, it takes several minutes to show the sheet. the IT guys said its the adding of hyperion add-ins that is causing this problem. if the add-ins disabled, she can work on her file normally. Does anyone know if add-ins is really causing such issues for users? other than disable the add-ins when not using smartview, is there better alternatives? appreciate any advices, thanks!
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