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htp 571 - not able to proxy to the schema named APEX_PUBLIC_USER

Dietmar GabauerAug 6 2025

We get the following error message, when connecting to APEX through ORDS Standalone:

The database user for the connection pool named |default|lo|, is not able to proxy to the schema named APEX_PUBLIC_USER. This could be a configured restriction on the maximum number of database sessions or an authorization failure.

Same message is sometimes mentioning APEX_PUBLIC_ROUTER instead of APEX_PUBLIC_USER

Our Config:
1 VM running 23ai FREE on OL9
1 VM running ORDS 25.2.2.204.0103 and nginx as reverse proxy on Ubuntu 24.04.3 LTS

One detail I noticed is, that from time to time the APEX_PUBLIC_USER account get locked.

All the fixes I found in the internet didn't change anything on that behaviour.

Has someone an idea how to step forward to identify the issue and fix it?

Thx in advance.

2025-08-06 12_10_20-Database Connection Error.png

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Added on Aug 6 2025
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