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how to solve M5000 CPU "Degraded" state

b.georgeApr 21 2015 — edited Apr 26 2015

HI COmmunity,

i have on M5000 which is not working, i can able to connect upto XSCF

here is the output from server:

XSCF> showboards -a

XSB  DID(LSB) Assignment  Pwr  Conn Conf Test    Fault

---- -------- ----------- ---- ---- ---- ------- --------

00-0 00(00)   Assigned    n    n    n    Unknown Degraded

01-0 00(01)   Assigned    n    n    n    Unmount Normal

XSCF> showhardconf -M

SPARC Enterprise M5000;

    + Serial:BDF1051F30; Operator_Panel_Switch:Locked;

    + Power_Supply_System:Single; SCF-ID:XSCF#0;

    + System_Power:Off; System_Phase:Cabinet Power Off;

    Domain#0 Domain_Status:Powered Off;

*   MBU_B Status:Degraded; Ver:4401h; Serial:BD131500KA  ;

        + FRU-Part-Number:CF00541-4360 01   /541-4360-01          ;

        + Memory_Size:128 GB;

        + Type:2;

*       CPUM#0-CHIP#0 Status:Degraded; Ver:0601h; Serial:PP120405RT  ;

            + FRU-Part-Number:CA06761-D205 C3   /371-4932-03          ;

            + Freq:2.660 GHz; Type:48;

            + Core:4; Strand:2;

*       CPUM#0-CHIP#1 Status:Faulted; Ver:0601h; Serial:PP120405RT  ;

            + FRU-Part-Number:CA06761-D205 C3   /371-4932-03          ;

            + Freq:2.660 GHz; Type:48;

            + Core:4; Strand:2;

*       CPUM#1-CHIP#0 Status:Faulted; Ver:0601h; Serial:PP11320266  ;

            + FRU-Part-Number:CA06761-D205 C2   /371-4932-03          ;

            + Freq:2.660 GHz; Type:48;

            + Core:4; Strand:2;

        CPUM#1-CHIP#1 Status:Normal; Ver:0601h; Serial:PP11320266  ;

            + FRU-Part-Number:CA06761-D205 C2   /371-4932-03          ;

            + Freq:2.660 GHz; Type:48;

            + Core:4; Strand:2;

*       CPUM#2-CHIP#0 Status:Faulted; Ver:0601h; Serial:PP1038086R  ;

            + FRU-Part-Number:CA06761-D205 C0   /371-4932-03          ;

            + Freq:2.660 GHz; Type:48;

            + Core:4; Strand:2;

*       CPUM#2-CHIP#1 Status:Faulted; Ver:0601h; Serial:PP1038086R  ;

            + FRU-Part-Number:CA06761-D205 C0   /371-4932-03          ;

            + Freq:2.660 GHz; Type:48;

            + Core:4; Strand:2;

*       CPUM#3-CHIP#0 Status:Deconfigured; Ver:0601h; Serial:PP11050AZH  ;

            + FRU-Part-Number:CA06761-D205 C1   /371-4932-03          ;

            + Freq:2.660 GHz; Type:48;

            + Core:4; Strand:2;

*       CPUM#3-CHIP#1 Status:Deconfigured; Ver:0601h; Serial:PP11050AZH  ;

            + FRU-Part-Number:CA06761-D205 C1   /371-4932-03          ;

            + Freq:2.660 GHz; Type:48;

            + Core:4; Strand:2;

i have upgraded to latest firmware also. but still same,

please help me to fix this issue

Regards,

Ben

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Locked on May 21 2015
Added on Apr 21 2015
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