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How to properly terminate an app session in Apex?

Kim2012Feb 23 2020 — edited Feb 24 2020

Hello all,

Recently, our app went dark at a critical moment and our app server company said it was because we had over 300 instances of our app running (we usually have no more than 10 simultaneous users).  The only way to start our app is by manually logging in.  We store a record in a database table every time the login page is loaded.  On that day, the login-page count was 74.  So I don't see how that could have created 300+ instances of the app.  Do you? 

Also, the app server company said, without looking at our app code, "The application is not properly terminating sessions.  Therefore, you may want to review your application code for such issues."

I don't know of any app termination code that is available within Apex?  We just let our users close their browser and/or browser tab to stop the app.  We couldn't stop them from doing that if we wanted to.  Is there a way to "properly terminate" Apex app sessions?

Thanks,

Kim

P.S. We are running Apex 19.2.0.00.18

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Added on Feb 23 2020
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