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How to bypass unicode characters through Siebel Connector?

User_RF21COct 10 2016 — edited Oct 10 2016

Hi,

We are using Siebel Sales 8.1x/8.2x with application Version 16.5.0.0 in Integration with Oracle EDQ 11.1.1.7.4.(29)

We have international data and having unicode characters in Siebel in the Account and Contact Names and they shouldn't be altered.

When using this data to generate keys through Siebel Connector, we are getting the below error and DQMgr batch jobs are getting failed.

ObjMgrLogError1000035af57f71424:02016-10-10 08:54:42(xmlcnv.cpp (1716)) SBL-EAI-00245: Character '0x000b' cannot be represented in XML
GenericLogGenericError1000035af57f71424:02016-10-10 08:54:42

Object manager error: ([0] Character '0x000b' cannot be represented in XML(SBL-EAI-00245) (IDS_XMLCNV_ERR_CONV_NOTXMLCHAR))

How can we bypass these unicode characters for key generation and matching through Siebel Connector without altering the data?

Thanks,

Ravi

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Locked on Nov 7 2016
Added on Oct 10 2016
#data-quality, #master-data-management-mdm
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