HotSpot Virtual Machine Error : EXCEPTION_ACCESS_VIOLATION
Hi. We have a java application used for document keying... using Windows XP Pro, jre 1.4.2_07, and jai 1.1.1 to display bitonal images. This application has been functioning fine until about 2 months ago... following some updates from Microsoft and jre "uprades" (initiated by the user as a result of the java "automatic updates"), an exception in the jvm is now occurring about 2-3 times a day. System restore is no longer an option.
Any ideas on what might be done to fix this? We tried using a newer JRE, but there are incompatibilities with it so thats not an option without code changes.
We have about 10-15 other customers running this without a problem, so I'm inclined to rule out issues with our code.
Thanks... here are the details.
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Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x809D6EB
Function=JVM_FindSignal+0x10EB8
Library=C:\Java1.4\JRE\bin\client\jvm.dll
Current Java thread:
at java.lang.Thread.init(Unknown Source)
at java.lang.Thread.<init>(Unknown Source)
Dynamic libraries:
0x00400000 - 0x0040B000 C:\Java1.4\JRE\bin\java.exe
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\MSVCRT.dll
0x08000000 - 0x08138000 C:\Java1.4\JRE\bin\client\jvm.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
0x77F10000 - 0x77F57000 C:\WINDOWS\system32\GDI32.dll
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x10000000 - 0x10007000 C:\Java1.4\JRE\bin\hpi.dll
0x00390000 - 0x0039E000 C:\Java1.4\JRE\bin\verify.dll
0x003B0000 - 0x003C9000 C:\Java1.4\JRE\bin\java.dll
0x003D0000 - 0x003DD000 C:\Java1.4\JRE\bin\zip.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\imagehlp.dll
0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL
Heap at VM Abort:
Heap
def new generation total 7104K, used 0K [0x10010000, 0x107c0000, 0x10b90000)
eden space 6336K, 0% used [0x10010000, 0x100101a8, 0x10640000)
from space 768K, 0% used [0x10640000, 0x10640000, 0x10700000)
to space 768K, 0% used [0x10700000, 0x10700000, 0x107c0000)
tenured generation total 94528K, used 0K [0x10b90000, 0x167e0000, 0x19610000)
the space 94528K, 0% used [0x10b90000, 0x10b90000, 0x10b90200, 0x167e0000)
compacting perm gen total 4096K, used 278K [0x19610000, 0x19a10000, 0x1d610000)
the space 4096K, 6% used [0x19610000, 0x19655ba8, 0x19655c00, 0x19a10000)
Local Time = Wed Sep 27 08:52:02 2006
Elapsed Time = 0
#
# HotSpot Virtual Machine Error : EXCEPTION_ACCESS_VIOLATION
# Error ID : 4F530E43505002EF
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_07-b05 mixed mode)
#