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hanging synchronization sessions

446661Oct 3 2007 — edited Nov 2 2007
We just have another problem - 2 users are facing "server busy" message when trying to synchronize using MSync. I just found out that there are some hanging sync sessions which are probably blocking the synchronization (their duration is few thousand seconds and I'm not able to kill them from mobile server). I restarted the OL server so the freezing sync sessions were killed, but when users try to synchronize after the restart, the result is the same - they get "server busy" message and their sessions remain in the active sessions list forever.

The server is 10gR2 and the clients are both PPC2003 XScale. The In queue and error queue are empty.

Anybody has an idea what should I try to solve this kind of problem?
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Locked on Nov 30 2007
Added on Oct 3 2007
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