Skip to Main Content
Forums

Infrastructure Software

Announcement

For appeals, questions and feedback about Oracle Forums, please email oracle-forums-moderators_us@oracle.com. Technical questions should be asked in the appropriate category. Thank you!

Interested in getting your voice heard by members of the Developer Marketing team at Oracle? Check out this post for AppDev or this post for AI focus group information.

Getting error:- Your CPU does not support long mode. Use a 32bit distribution--? on OEL 64 bit host

ArctoorusNov 25 2013

Getting error:- Your CPU does not support long mode. Use a 32bit distribution--?

I am using entire Oracle Stack..OEL, ORACLE VBOX

Trying to install guest OEL 5.6 x86-64 bit on virtualbox 4.3 on a (Dell 2950 Server with host OS OEL 5.6  x86-64 bit) .

and it complains of -->Your CPU does not support long mode. Use a 32bit distribution

I am struck and unsure how to proceed . I appreciate any help regarding this.

I enabled the VT (Virtualization Technology) option in the BIOS and then gave it a try. Does not work?

Comments

DrClap
I clicked on that link and the application downloaded and ran just fine. (At least it would have if I hadn't declined to allow it to run unrestricted on my system.) I didn't clear my cache or disable my firewall or any of that BS that help desks like to tell you, either. But I do have Java 7 installed on my system, not Java 6.

Perhaps you are connecting through some kind of proxy server which is rejecting some of the JNLP's requests and returning HTML saying so?
1001896
- In JNLP, do something mentioned below:
<j2se version="1.6.10+" href="http://java.sun.com/products/autodl/j2se"
java-vm-args="-Djava.net.preferIPv4Stack=true"/>

This may help you....
1005996
So, I had exactly the same issue as above for a long time now, the helpdesk tried their best and followed up but this piece of code did the trick.

I opened the JNLP file in wordpad and replaced everything that came after "<J2se version=" with what you gave above, so that it looked like this:

j2se version="1.6.10+" href="http://java.sun.com/products/autodl/j2se"
java-vm-args="-Djava.net.preferIPv4Stack=true"/

then I opened the file in the Java Web Launcher
and voila, the darn thing worked.

Edited by: 1002993 on Apr 28, 2013 6:23 PM
nondev

Hi, I've missed three weeks of classes because of the same error listed above.  Everything was fine and Blackboard Collaborate Elluminate worked almost effortlessly for 5 or 6 weeks.  Suddenly I tried to log in for a live lecture and this error occurred.  Other students were having trouble and still are.  Tech support at the school couldn't fix it, so they referred me to Blackboard Collaborate tech support (level 2).  They haven't been able to fix it either.  They recommended the same steps listed at the top of this email.  I executed all of them but still receive the same error.  Additionally, at one point, I was unable to install Java.  Funny things seem to happen when I get on the line with tech support to solve this problem, although funny things don't happen during the other work I do on this computer.  Technical language, I know.  :-)

In an effort to pass the class, I am doing research on own to try to fix this and get into the lectures.

I am getting the same error listed above but am not a developer and don't understand how to get to JNLP to enter the fix listed above (if someone has a hint, I'd love to try that fix).

Any help would be very much appreciated. 

System Info

OS:  Windows 8

Browsers:  IE (threw this one out), Chrome, Firefox, Safari (tested in all four)

Sample of Recorded lectures I'm trying to access (missed live ones):

1.  https://sas.elluminate.com/mr.jnlp?suid=M.60B248A725D4A32CA5B76ADD737480&sid=99

2.  https://sas.elluminate.com/mr.jnlp?suid=M.439DBCFAF3A92D0CF4463E08F292FF&sid=99

3.  https://sas.elluminate.com/mr.jnlp?suid=M.CEEE93FF5E74424C9522175933AEAB&sid=99

4.  https://sas.elluminate.com/mr.jnlp?suid=M.5CBD227A9E691833B971171B71F3F5&sid=99

5.  https://sas.elluminate.com/mr.jnlp?suid=M.A3B01958884535C4DA594910D08F3A&sid=99

6.  https://sas.elluminate.com/mr.jnlp?suid=M.F7B438C6DDB82538CAFC2F4EF86FC4&sid=99

7.  https://sas.elluminate.com/mr.jnlp?suid=M.B341AF2AE689D0DEFDCC7261ADA1DE&sid=99

8.  https://sas.elluminate.com/mr.jnlp?suid=M.5EDE7727548758A71965665DE7B882&sid=99

9.  https://sas.elluminate.com/mr.jnlp?suid=M.DF55C212D327654AE0969C0387E763&sid=99

10.  https://sas.elluminate.com/mr.jnlp?suid=M.08C2668EDDCE02548EFB530E0A2370&sid=99

Here are steps taken so far:

1. Clear Java Installed Apps and Applets (Control Panel - Java 32-bit - SEttings - Delete files - Installed apps and applets - ok - ok - ok)

2.  Delete all files in Downloads folder (from all browsers)

3.  Allow Java in Windows firewall (Start screen - hold down Windows key and W - Search for "firewall" - Navigate to Java program name - click all boxes and save)

4.  Ran CCleaner to remove all temporary internet files, cookies, etc. that could be interfering

5.  When nothing else worked, uninstalled and reinstalled Java twice (on the second time, it took over a dozen tries to reinstall Java - suddenly it just worked) and both times I deleted the Sun folder (C:/Users/Me/appdata/LocalLow/Sun) at the direction of tech support

6.  Removed old registry entries both times using CCleaner

7.  Rebooted (something done all along the way to see if it helped)

8.  Tried to access live classes and recordings from multiple lectures through Blackboard Collaborate Elluminate and received the same error (details included below)

9.  Tried to access Blackboard Collaborate Elluminate with Windows firewall on, then Windows firewall off, then ZoneAlarm Extreme firewall on, then ZoneAlarm Extreme firewall off (and entire associated software package); when on, ZoneAlarm gives "super" trusted status to all parts of Java listed and gives green checkmarks for all parts of Java listed and all levels of security

10.  End results so far:  receiving same error - nothing works

Here's the error followed by a copy of all text from the details section.

ERROR INFO BEGIN (my note on beginning of actual error language)

Application Error

Unable to launch the application.

Name:  Blackboard Collaborate

Publisher:  Blackboard Collaborate

Location:  https://.../classroom-full.jar

ERROR INFO END (my note on end of actual error language)

ERROR More Information BEGIN

Error:  Unable to load resource:  https://na-downloads.elluminate.com/web/download/12.5/video-client-windows-x86.jar

ERROR More Information END

DETAILS BEGIN

Details - Launch File Tab

<jnlp spec="1.5+" codebase="https://na-downloads.elluminate.com/web/download/12.5">

  <information>

    <title>Blackboard Collaborate</title>

    <vendor>Blackboard Collaborate</vendor>

    <description>Blackboard Collaborate Virtual Classroom</description>

    <icon href="gemini.png"/>

  </information>

  <security>

    <all-permissions/>

  </security>

  <update check="always" policy="always"/>

  <resources os="Mac\ OS\ X">

    <j2se version="1.6" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>

    <j2se version="1.7+" initial-heap-size="512m" max-heap-size="512m"/>

  </resources>

  <resources os="Mac\ OS\ X" arch="ppc">

    <nativelib href="audio-client-macosx-ppc.jar"/>

    <nativelib href="video-client-macosx-ppc.jar"/>

    <nativelib href="classroom-browser-macosx-ppc.jar"/>

    <nativelib href="audio-client-ecelp-macosx-ppc.jar"/>

    <nativelib href="classroom-util-platform-macosx-ppc.jar"/>

    <nativelib href="classroom-gui-macosx-ppc.jar"/>

    <nativelib href="appshare-client-macosx-ppc.jar"/>

  </resources>

  <resources os="Mac\ OS\ X" arch="i386">

    <nativelib href="appshare-client-macosx-x86.jar"/>

    <nativelib href="audio-client-macosx-x86.jar"/>

    <nativelib href="audio-client-ecelp-macosx-x86.jar"/>

    <nativelib href="video-client-macosx-x86.jar"/>

    <nativelib href="classroom-browser-macosx-x86.jar"/>

    <nativelib href="audio-client-webrtc-macosx-x86.jar"/>

    <nativelib href="classroom-gui-macosx-x86.jar"/>

    <nativelib href="classroom-util-platform-macosx-x86.jar"/>

    <jar href="engine-webkit-3.3.jar"/>

  </resources>

  <resources os="Mac\ OS\ X" arch="x86_64">

    <nativelib href="audio-client-macosx-x86_64.jar"/>

    <nativelib href="classroom-browser-macosx-x86_64.jar"/>

    <nativelib href="classroom-util-platform-macosx-x86_64.jar"/>

    <nativelib href="audio-client-webrtc-macosx-x86_64.jar"/>

    <nativelib href="classroom-gui-macosx-x86_64.jar"/>

    <nativelib href="video-client-macosx-x86_64.jar"/>

    <nativelib href="audio-client-ecelp-macosx-x86_64.jar"/>

    <nativelib href="appshare-client-macosx-x86_64.jar"/>

    <jar href="engine-webkit-3.3.jar"/>

  </resources>

  <resources os="Windows">

    <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>

  </resources>

  <resources os="Windows" arch="x86">

    <nativelib href="video-client-windows-x86.jar"/>

    <nativelib href="audio-client-windows-x86.jar"/>

    <nativelib href="audio-client-ecelp-windows-x86.jar"/>

    <nativelib href="classroom-util-platform-windows-x86.jar"/>

    <nativelib href="appshare-client-windows-x86.jar"/>

    <nativelib href="audio-client-webrtc-windows-x86.jar"/>

    <nativelib href="classroom-gui-windows-x86.jar"/>

  </resources>

  <resources os="Windows" arch="x86_64 amd64">

    <nativelib href="audio-client-webrtc-windows-x86_64.jar"/>

    <nativelib href="classroom-util-platform-windows-x86_64.jar"/>

    <nativelib href="audio-client-windows-x86_64.jar"/>

    <nativelib href="video-client-windows-x86_64.jar"/>

    <nativelib href="audio-client-ecelp-windows-x86_64.jar"/>

    <nativelib href="classroom-gui-windows-x86_64.jar"/>

    <nativelib href="appshare-client-windows-x86_64.jar"/>

  </resources>

  <resources os="SunOS" arch="sparc">

    <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>

    <nativelib href="appshare-client-solaris-sparc.jar"/>

    <nativelib href="audio-client-ecelp-solaris-sparc.jar"/>

    <nativelib href="classroom-gui-solaris-sparc.jar"/>

  </resources>

  <resources os="Linux">

    <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>

  </resources>

  <resources os="Linux" arch="i386 x86">

    <nativelib href="classroom-gui-linux-x86.jar"/>

    <nativelib href="audio-client-ecelp-linux-x86.jar"/>

    <nativelib href="appshare-client-linux-x86.jar"/>

    <nativelib href="video-client-linux-x86.jar"/>

  </resources>

  <resources os="Linux" arch="x86_64 amd64">

    <nativelib href="audio-client-ecelp-linux-x86_64.jar"/>

    <nativelib href="appshare-client-linux-x86_64.jar"/>

    <nativelib href="video-client-linux-x86_64.jar"/>

    <nativelib href="classroom-gui-linux-x86_64.jar"/>

  </resources>

  <resources locale="ar">

    <jar href="lang-ar.jar"/>

  </resources>

  <resources locale="bg">

    <jar href="lang-bg.jar"/>

  </resources>

  <resources locale="cy">

    <jar href="lang-cy.jar"/>

  </resources>

  <resources locale="da">

    <jar href="lang-da.jar"/>

  </resources>

  <resources locale="de">

    <jar href="lang-de.jar"/>

  </resources>

  <resources locale="en_GB">

    <jar href="lang-en_GB.jar"/>

  </resources>

  <resources locale="es">

    <jar href="lang-es.jar"/>

  </resources>

  <resources locale="fr">

    <jar href="lang-fr.jar"/>

  </resources>

  <resources locale="it">

    <jar href="lang-it.jar"/>

  </resources>

  <resources locale="iw">

    <jar href="lang-iw.jar"/>

  </resources>

  <resources locale="ja">

    <jar href="lang-ja.jar"/>

  </resources>

  <resources locale="ko">

    <jar href="lang-ko.jar"/>

  </resources>

  <resources locale="nl">

    <jar href="lang-nl.jar"/>

  </resources>

  <resources locale="pl">

    <jar href="lang-pl.jar"/>

  </resources>

  <resources locale="pt_BR">

    <jar href="lang-pt_BR.jar"/>

  </resources>

  <resources locale="ru">

    <jar href="lang-ru.jar"/>

  </resources>

  <resources locale="sv">

    <jar href="lang-sv.jar"/>

  </resources>

  <resources locale="th">

    <jar href="lang-th.jar"/>

  </resources>

  <resources locale="tr">

    <jar href="lang-tr.jar"/>

  </resources>

  <resources locale="vi">

    <jar href="lang-vi.jar"/>

  </resources>

  <resources locale="zh_CN">

    <jar href="lang-zh_CN.jar"/>

  </resources>

  <resources locale="zh_TW">

    <jar href="lang-zh_TW.jar"/>

  </resources>

  <resources>

    <j2se version="1.6+" initial-heap-size="512m" max-heap-size="512m"/>

    <property name="sun.jnu.encoding" value="UTF-8"/>

    <property name="apple.laf.useScreenMenuBar" value="true"/>

    <property name="apple.awt.window.position.forceSafeProgrammaticPositioning" value="false"/>

    <property name="jnlp.packEnabled" value="true"/>

    <jar href="classroom-full.jar" main="true"/>

    <jar href="guice-2.0-no_aop.jar"/>

    <jar href="classroom-mrf.jar"/>

    <jar href="classroom-version.jar"/>

    <jar href="classroom-util.jar"/>

    <jar href="classroom-capture.jar"/>

    <jar href="extra.jar"/>

    <jar href="classroom-gui.jar"/>

    <jar href="jinx-core.jar"/>

    <jar href="classroom-core.jar"/>

    <jar href="classroom-mlf.jar"/>

    <jar href="classroom-session.jar"/>

    <jar href="classroom-feature.jar"/>

    <jar href="classroom-imps.jar"/>

    <jar href="classroom-location.jar"/>

    <jar href="classroom-swing.jar"/>

    <jar href="wsfix.jar"/>

    <jar href="classroom-app.jar"/>

    <jar href="view-core.jar"/>

    <jar href="jinx-client.jar"/>

    <jar href="view-client.jar"/>

    <jar href="video-core.jar"/>

    <jar href="command-engine.jar"/>

    <jar href="video-client.jar"/>

    <jar href="online-client.jar"/>

    <jar href="recorder-core.jar"/>

    <jar href="recorder-client.jar"/>

    <jar href="chair-core.jar"/>

    <jar href="chair-client.jar"/>

    <jar href="chat-core.jar"/>

    <jar href="chat-client.jar"/>

    <jar href="polling-core.jar"/>

    <jar href="polling-client.jar"/>

    <jar href="starttime-core.jar"/>

    <jar href="starttime-client.jar"/>

    <jar href="jdom-1.0.jar"/>

    <jar href="profile-core.jar"/>

    <jar href="profile-client.jar"/>

    <jar href="player-client.jar"/>

    <jar href="hand-core.jar"/>

    <jar href="hand-client.jar"/>

    <jar href="notes-core.jar"/>

    <jar href="notes-client.jar"/>

    <jar href="participant-core.jar"/>

    <jar href="participant-client.jar"/>

    <jar href="calculator-core.jar"/>

    <jar href="calculator-client.jar"/>

    <jar href="transfer-core.jar"/>

    <jar href="transfer-client.jar"/>

    <jar href="timer-core.jar"/>

    <jar href="timer-client.jar"/>

    <jar href="whiteboard-core.jar"/>

    <jar href="whiteboard-palette.jar"/>

    <jar href="itext-0.40.jar"/>

    <jar href="whiteboard-client.jar"/>

    <jar href="breakout-core.jar"/>

    <jar href="breakout-client.jar"/>

    <jar href="activity-core.jar"/>

    <jar href="activity-client.jar"/>

    <jar href="hazelcast-2.3.1.jar"/>

    <jar href="clustering.jar"/>

    <jar href="lm-core.jar"/>

    <jar href="lm-client.jar"/>

    <jar href="telephony-core.jar"/>

    <jar href="telephony-client.jar"/>

    <jar href="audio-core.jar"/>

    <jar href="audio-client.jar"/>

    <jar href="appshare-core.jar"/>

    <jar href="appshare-client.jar"/>

    <jar href="caption-core.jar"/>

    <jar href="caption-client.jar"/>

    <jar href="jxbrowser-3.4.jar"/>

    <jar href="jniwrap-3.8.4.jar"/>

    <jar href="engine-webkit-3.4.jar"/>

    <jar href="slf4j-api-1.5.8.jar"/>

    <jar href="slf4j-log4j12-1.5.8.jar"/>

    <jar href="log4j-1.2.15.jar"/>

    <jar href="classroom-browser.jar"/>

    <jar href="web-core.jar"/>

    <jar href="web-client.jar"/>

    <jar href="multimedia-core.jar"/>

    <jar href="multimedia-client.jar"/>

    <jar href="agenda-core.jar"/>

    <jar href="agenda-client.jar"/>

    <jar href="invite-core.jar"/>

    <jar href="invite-client.jar"/>

    <jar href="quiz-core.jar"/>

    <jar href="quiz-client.jar"/>

  </resources>

  <application-desc main-class="com.elluminate.classroom.client.branding.full.Main">

    <argument>-session</argument>

    <argument>player</argument>

    <argument>-play</argument>

    <argument>https://sas.elluminate.com/site/external/download/recording?uid=C6C6F19E808D60024636948EB0BABADC</argument>

  </application-desc>

</jnlp>

DETAILS END

DETAILS BEGIN

Exception Tab

com.sun.deploy.net.FailedDownloadException: Unable to load resource: https://na-downloads.elluminate.com/web/download/12.5/video-client-windows-x86.jar

  at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

  at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)

  at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

  at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

  at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)

  at java.util.concurrent.FutureTask.run(Unknown Source)

  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

  at java.lang.Thread.run(Unknown Source)

DETAILS END

DETAILS BEGIN

Wrapped Exception Tab

java.net.ConnectException: connect: Address is invalid on local machine, or port is not valid on remote machine

  at java.net.DualStackPlainSocketImpl.connect0(Native Method)

  at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)

  at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)

  at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)

  at java.net.AbstractPlainSocketImpl.connect(Unknown Source)

  at java.net.PlainSocketImpl.connect(Unknown Source)

  at java.net.SocksSocketImpl.connect(Unknown Source)

  at java.net.Socket.connect(Unknown Source)

  at sun.security.ssl.SSLSocketImpl.connect(Unknown Source)

  at sun.security.ssl.BaseSSLSocketImpl.connect(Unknown Source)

  at sun.net.NetworkClient.doConnect(Unknown Source)

  at sun.net.www.http.HttpClient.openServer(Unknown Source)

  at sun.net.www.http.HttpClient.openServer(Unknown Source)

  at sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source)

  at sun.net.www.protocol.https.HttpsClient.New(Unknown Source)

  at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source)

  at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)

  at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)

  at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source)

  at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)

  at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)

  at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)

  at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

  at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)

  at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

  at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

  at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)

  at java.util.concurrent.FutureTask.run(Unknown Source)

  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

  at java.lang.Thread.run(Unknown Source)

DETAILS END

Message was edited by: nondev Added links to recorded lectures I'm trying to access and a couple of additional details that describe the situation

1 - 4
Locked Post
New comments cannot be posted to this locked post.

Post Details

Locked on Dec 23 2013
Added on Nov 25 2013
#oracle-virtualization, #oracle-vm-server-for-x86
0 comments
281 views