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Getting error in Access Manager

706156Nov 23 2009 — edited Jan 11 2010
Hi All,

We have 2 Access Manager Box in prod. We have intalled Access manager component on both box and its working fine. At the time of installation I forgot to configure the Basic over LDAP authentication, so I have reconfigure the Basic Over LDAP authentication. Its configured successfully. After some days we are getting error when trying to access the Access server or identity Server URL.

Getting error in browser:

Oracle Access Manager Operation Error
The WebGate plug-in is unable to contact any Access Servers.
Contact your website administrator to remedy this problem.

Getting this error when I start the opmnctl:
2009/11/16@11:08:20.035828 23919 16384 ACCESS_GATE FATAL 0x00001520 /usr/abuild/Oblix/coreid/palantir/webgate2/src/apacheentry_web_gate.cpp:416 "Exception thrown during WebGate initializationError^The AccessGate is unable to contact any Access Servers

Getting error in OHS log file:
[Mon Nov 16 17:15:50 2009] [error] [client 127.0.0.1] [ecid: 1258371950:10.200.37.77:24296:0:23,0] The WebGate plug-in is unable to contact any Access Servers.
[Mon Nov 16 17:16:10 2009] [error] [client 127.0.0.1] [ecid: 1258371970:10.200.37.77:23932:0:21,0] The WebGate plug-in is unable to contact any Access Servers.
[Mon Nov 16 17:16:30 2009] [error] [client 127.0.0.1] [ecid: 1258371990:10.200.37.77:23921:0:22,0] The WebGate plug-in is unable to contact any Access Servers

Getting error in WebGate Log file:

2009/11/16@11:08:20.035828 23919 16384 ACCESS_GATE FATAL 0x00001520 /usr/abuild/Oblix/coreid/palantir/webgate2/src/apacheentry_web_gate.cpp:416 "Exception thrown during WebGate initializationError
2009/11/16@11:08:20.035828 23919 16384 ACCESS_GATE FATAL 0x00001520 /usr/abuild/Oblix/coreid/palantir/webgate2/src/apacheentry_web_gate.cpp:416"The AccessGate is unable to contact any Access Servers."

This error we got first in node1, after some days we got the same error in node2.

Please help me on this, its very urgent.
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Locked on Feb 8 2010
Added on Nov 23 2009
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